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Internship - Revenue Cycle

Internship - Revenue Cycle

Health System ServiceNiagara Falls, NY, United States
12 hours ago
Job type
  • Internship
Job description

Are you E.P.I.C.?

Join Health System Services and bring your Empathy, Passion, Integrity, and Commitment to a team that values your growth!

As an intern, you'll get hands-on experience with Revenue Cycle and Medical Records , supporting billing operations, assisting with audit requests, and tracking key data. Gain real-world exposure to the full revenue cycle and see firsthand how it impacts organizational performance-all while building skills that will set you apart.

About the Position :

Accounts Receivable (AR) Support

  • Review aging reports and assist in identifying accounts for follow-up.
  • Reconcile payments, adjustments, and denials under supervision.
  • Track and categorize denials by payer or reason code for trend analysis.

Billing & Claims Management

  • Review claim submissions for accuracy and completeness.
  • Correct and resubmit rejected or returned claims under supervision.
  • Verify insurance eligibility and benefits for selected accounts.
  • Medical Record Procurement

  • Coordinate collection and submission of medical records requested by payers for audits, prior authorizations, or claim reviews.
  • Work with clinical and intake teams to ensure timely documentation retrieval.
  • Track outstanding record requests and maintain an updated audit tracker.
  • Insurance Audit Support

  • Assist in responding to payer audit requests by verifying required documentation and ensuring claim accuracy.
  • Log audit activity, including date received, payer, audit type, and outcome.
  • Prepare summary reports of audit findings or trends for management review.
  • Support appeal preparation by assembling medical records and justification notes.
  • Communication & Coordination

  • Participate in staff and payer meetings to observe workflows.
  • Maintain a payer contact and audit response log.
  • Support communication between Billing, Medical Records, and Intake teams.
  • Process Improvement Projects

  • Map existing workflows to identify bottlenecks and recommend improvements.
  • Contribute to automation or efficiency initiatives.
  • Assist in creating or updating Standard Operating Procedures (SOPs) and training materials.
  • What You Bring :

  • Currently Pursuing a Degree : Enrolled in a bachelor's or master's program in Healthcare Administration, Finance, Business Administration, Health Information Management, or a related field.
  • Team Player : Excited to collaborate across departments and support team goals.
  • Adaptable & Motivated : Eager to learn, take on new tasks, and grow-whether assisting with projects, verifying information, or supporting daily operations.
  • Detail-Oriented : Comfortable with documentation, data entry, and managing multiple priorities in a fast-paced environment.
  • Schedule :

  • 20-24 hours per week, with a flexible schedule to work around your classes between 8 : 00 AM and 5 : 00 PM.
  • Location :

  • Wheatfield, NY
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    Revenue Cycle • Niagara Falls, NY, United States

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