Are you E.P.I.C.?
Join Health System Services and bring your Empathy, Passion, Integrity, and Commitment to a team that values your growth!
As an intern, you'll get hands-on experience with Revenue Cycle and Medical Records , supporting billing operations, assisting with audit requests, and tracking key data. Gain real-world exposure to the full revenue cycle and see firsthand how it impacts organizational performance-all while building skills that will set you apart.
About the Position :
Accounts Receivable (AR) Support
- Review aging reports and assist in identifying accounts for follow-up.
- Reconcile payments, adjustments, and denials under supervision.
- Track and categorize denials by payer or reason code for trend analysis.
Billing & Claims Management
Review claim submissions for accuracy and completeness.Correct and resubmit rejected or returned claims under supervision.Verify insurance eligibility and benefits for selected accounts.Medical Record Procurement
Coordinate collection and submission of medical records requested by payers for audits, prior authorizations, or claim reviews.Work with clinical and intake teams to ensure timely documentation retrieval.Track outstanding record requests and maintain an updated audit tracker.Insurance Audit Support
Assist in responding to payer audit requests by verifying required documentation and ensuring claim accuracy.Log audit activity, including date received, payer, audit type, and outcome.Prepare summary reports of audit findings or trends for management review.Support appeal preparation by assembling medical records and justification notes.Communication & Coordination
Participate in staff and payer meetings to observe workflows.Maintain a payer contact and audit response log.Support communication between Billing, Medical Records, and Intake teams.Process Improvement Projects
Map existing workflows to identify bottlenecks and recommend improvements.Contribute to automation or efficiency initiatives.Assist in creating or updating Standard Operating Procedures (SOPs) and training materials.What You Bring :
Currently Pursuing a Degree : Enrolled in a bachelor's or master's program in Healthcare Administration, Finance, Business Administration, Health Information Management, or a related field.Team Player : Excited to collaborate across departments and support team goals.Adaptable & Motivated : Eager to learn, take on new tasks, and grow-whether assisting with projects, verifying information, or supporting daily operations.Detail-Oriented : Comfortable with documentation, data entry, and managing multiple priorities in a fast-paced environment.Schedule :
20-24 hours per week, with a flexible schedule to work around your classes between 8 : 00 AM and 5 : 00 PM.Location :
Wheatfield, NY