Sr. Vice President - Multi-Property Hotels based in Puerto Rico Overseeing U.S.A & Caribbean Prop

Sr. Vice President – Multi-Property Hotels based in Puerto Rico

Overseeing U.S.A & Caribbean Properties (Total Inventory : 1,500+ Rooms)

Our client is a premier hospitality group operating a portfolio of luxury and upper-upscale resorts and hotels across the Caribbean and the United States . With a reputation for delivering exceptional guest experiences, authentic destination engagement, and operational excellence, the group is entering a new phase of strategic growth and innovation.

To lead this regional evolution, the organization is seeking a Sr. Vice President– Multi-Property , a dynamic and seasoned hospitality executive to oversee a portfolio of resorts and hotels, comprising over 1,500 rooms . The role is based in a U.S. Caribbean island location and will include operational, strategic, and commercial leadership across all properties within the region.

Position Summary

The Vice President / General Manager (Multi-Property) is a high-impact executive responsible for the strategic leadership, operational excellence, financial performance , and brand integrity of a diverse portfolio of luxury and lifestyle properties across the Caribbean and the United States . This role acts as both a regional champion and a corporate liaison, ensuring alignment between property-level operations and overarching organizational goals.

The ideal candidate brings proven multi-unit leadership experience , cultural fluency in diverse markets, and a track record of delivering strong results in complex, resort-led operations.

Key Responsibilities

• Operational & Strategic Leadership
• Provide strategic direction and hands-on leadership to General Managers and property leadership teams across multiple resort and hotel assets.
• Ensure operational consistency, service excellence, and brand standards are upheld across all locations.
• Implement regional strategies that drive guest satisfaction, employee engagement, and business performance.
• Financial & Commercial Performance
• Oversee annual budgeting, forecasting, and P&L accountability for all properties in the region.
• Identify and act on opportunities to optimize revenue, improve margins, and control costs.
• Partner with corporate commercial teams to drive occupancy, ADR, RevPAR, and ancillary revenue streams including F&B, spa, and activities.
• Talent & Culture Leadership
• Lead regional talent strategy including recruitment, development, retention, and succession planning.
• Foster a performance-driven, service-oriented, and culturally inclusive organizational culture.
• Act as a mentor and role model for property GMs and senior leaders, supporting continuous development and leadership growth.
• Brand & Guest Experience Stewardship
• Champion the guest experience by ensuring service delivery, amenities, and programming reflect the brand promise and local character.
• Monitor guest feedback and quality assurance metrics to continuously improve satisfaction and loyalty.
• Lead property positioning and brand integrity across existing and new market entries.
• Pre-Opening, Renovation & Asset Management
• Oversee the successful opening of new properties and major renovation projects within the region.
• Collaborate with ownership groups and asset managers to align operational goals with investment strategy and capital planning.
• Ensure compliance with all safety, regulatory, and operational standards.
• Stakeholder Management & Community Engagement
• Act as a key liaison with owners, asset managers, brand partners, tourism authorities, and local stakeholders.
• Represent the company in industry forums and community initiatives, supporting brand visibility and social responsibility.

Qualifications & Experience

Key Competencies

This post offers

Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at steve@renardinternational.com