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CNIC N6 Technical Support SME - Newport, RI

CNIC N6 Technical Support SME - Newport, RI

SercoNewport, RI, United States
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Position Description

Are you a Technical Support Subject Matter Expert (SME) looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Newport, Rhode Island aboard Naval Station Newport.

CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making.

In the role of CNIC N6 Technical SME you will :

Troubleshoot and support networked systems being implemented across the Enterprise to include LENEL, and ELMR encrypted devices / configurations and OTAP implementation.

Work effectively on several phases of systems / software programming / analysis with little direction

Perform installation level maintenance

Inventory IT equipment

Qualifications

To be successful in this role, you must have :

Active DoD Secret level clearance

A High School Diploma with a minimum of eight (4) years of hands-on experience

Experience in (3) of the following four (4) areas :

Systems Requirements

Operational Requirements

Test & Evaluation

Training related to the job description

Ability to obtain a DoD 8570 IAT level II compliant certification, but with additional experience and customer approval; a waiver may be granted to allow you to obtain your certifications within 90 days of employment.

Working knowledge of or proficiency in Microsoft Office Suites; to include but, not limited to Word, Excel Spreadsheet, Power Point and Access

Apply today to discover your place in our world!

If you are ready to join a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Benefits :

Military Veterans and Spouses encouraged to apply!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit : .If you require an accommodation with the application process please email : careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC / OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain / store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice () .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range : The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

Medical, dental, and vision insurance

Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

401(k) plan that includes employer matching funds

Tuition reimbursement program

Life insurance and disability coverage

Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Employee Assistance Plan that includes counseling conditions

Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit : .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to : careers@serco-na.com .

Click here to apply now ()

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Join our Talent Community! ()

ID 71819

Recruiting Location : Location US-RI-Newport

Category Information Technology

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Salary Range / Amount $78073.00 - $130123.00

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Technical Support • Newport, RI, United States

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