Our client is currently seeking a Technical Writer
Technical Writer - Infrastructure & GxP - SOPs, validation documentation, executive presentations
Mostly remote, onsite in College Station 10%
Role Purpose
Create professional technical documentation, standard operating procedures (SOPs), and executive presentations to support the infrastructure migration project. This role requires experience writing documentation for GxP-regulated environments to ensure all deliverables meet pharmaceutical industry standards and support validation activities.
Key Responsibilities
• Develop and maintain technical documentation standards and templates for the project
• Create SOPs for new Hyper-V cluster operations, monitoring, and troubleshooting
• Create SOPs for Veeam backup operations, restore procedures, and job management
• Write validation support documentation including protocol templates and test scripts
• Document GxP system configurations and change control procedures
• Create as-built documentation from technical inputs provided by engineers
• Develop executive presentations and status reports for leadership
• Create network and architecture diagrams using Visio or similar tools
• Write runbooks for common operational tasks and incident response
• Document migration playbooks and rollback procedures
• Create training materials and quick reference guides for operations team
• Ensure all documentation meets GxP standards
• Maintain document version control and change history
• Support audit readiness by organizing and indexing project documentation
Required Skills & Experience
• 5+ years of technical writing experience in IT infrastructure
• Experience writing documentation for GxP-regulated environments
• Understanding of GxP documentation requirements
• Proficiency with Microsoft Office suite including Visio
• Experience creating SOPs, runbooks, and as-built documentation
• Ability to translate complex technical concepts into clear documentation
• Experience with document management and version control systems
• Strong attention to detail and quality
Preferred Qualifications
• Previous pharmaceutical or life sciences industry experience
• Experience with IT infrastructure, virtualization and backup technologies
• Knowledge of IQ/OQ/PQ validation documentation
• Experience creating executive-level presentations
• Familiarity with SharePoint or similar collaboration platforms
Key Deliverables
• Documentation templates and style guide for project deliverables
• Hyper-V cluster operations SOPs
• Veeam backup and restore SOPs
• GxP validation support documentation
• As-built documentation for all new infrastructure
• Executive presentations for project milestones and gate reviews
• Network and architecture diagrams (Visio)
• Migration runbooks and playbooks
• Operations training materials and quick reference guides