Director-Technical Delivery
Director-Technical Delivery is responsible for the successful delivery of projects to Akkodis, Inc. customers. In this role, you will lead the delivery team, while establishing and following best practices to ensure projects are delivered on time, on budget, within scope, and with quality. You will be accountable for the successful delivery of our contracts and service agreements and the revenue associated with them. The Technical Delivery team is tasked with working across the organization and externally to create, monitor and execute plans to deliver solutions and services to our customers, while meeting contractual obligations and achieving business objectives. Your leadership abilities and direction will build the foundation for delivery revenue planning, integral in the forecasting and revenue recognition process.
Reporting to the Director-Technical Delivery will be Technical Delivery Managers, Technical Delivery Engineers and Engagement Leads and Managers all focused on execution and customer satisfaction. The successful candidate will be responsible for managing technical project delivery, project performance, customer satisfaction, technology adoption, and employee performance and development. The Director - Technical Delivery will be measured using project financial and schedule related goals, employee utilization, employee, and customer satisfaction. The successful candidate is a visionary that craves a detailed view and understanding of operations to drive every aspect of technical project delivery. This individual will be able to deal and negotiate effectively, manage and track financial outcomes.
ESSENTIAL DUTIES & RESPONSIBILITIES :
Technical Director • Milwaukee, WI, US