KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.
Position : UAT Lead
Location : Coral Gables, FL
Duration : 6+ Months Contract
The global and regional sales teams are on a multi-year technology transformation journey. This role will be responsible in for overseeing the planning, coordinating, and execution of testing activities, as well as managing the defects and enhancement requests by stakeholders. This role requires understanding the current regional sales processes and documenting how the global implementation aligns or not with the local requirements. You will participate in process harmonization workshops with the global team and help communicate to local stakeholders. You will oversee the execution of user acceptance test (UAT) cases, ensuring they are properly documented and conducted.
Related Technical Skills required :
- Strong knowledge of Salesforce Platform Non-Automated (human-executed) test experience Knowledge of Consumer, Retail, Enterprise channel & End customer sales.
- Experience in Sales operations, partner management & enablement preferred.
- Fluent in English and Spanish, plus if can also communicate in Portuguese
Job Responsibilities :
Coordinate with cross-functional teams, including business users seated in different countries of our geo, global developers, and business process experts, to ensure alignment on requirements and testing efforts. Work closely with the local business teams to understand key channel sales / end-user sales / merchandising / digital and physical retail processes and related solution needs.Strong organizational skills to coordinate and document the test plans, schedules, and release readiness reviews.The successful candidate will specialize in business stakeholder engagement and facilitation, asking probing questions that get to the real business needs (asking "why" and not just taking requirements at face value), encouraging open communication between all parties and building cooperation amongst the various business teams.Support change management and training needs by providing your understanding of the specific regional requirements and recommendations for a smooth transition into the future state.Ensure timely preparation and execution of tests, with proper status tracking / update / reporting, escalating as needed, and keeping the sense of urgency to stick to deadlines no matter what Skills required Strong organization skills Outstanding attention to detail and conceptual thinking abilities Analyze business requirements to determine the most effective approach to serving the needs of the organization Excellent time management and prioritization skills High level of professionalism, energy and sense of urgency to make things happen Capacity to extract, collate and present information in a cohesive and meaningful manner Strong written, verbal communication, and presentation skills Strong interpersonal skills and excellent active listening skills Self-motivated individual, who thrives working in a global fast-paced environment English and Spanish mandatory. Portuguese desired.At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at www.kaygen.com.
Benefits :
Free Healthcare InsuranceVision and Dental Insurance401(k) Retirement PlanFree Life InsuranceSick Time OffAchieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like :
CertificationsMentorship ProgramReferralsFamily and Wellness benefitsContinuous Growth and Career Development