Field Engineer

Job Description

Job Description

JOB SUMMARY

This position is located in Flowood, MS.

The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite.

JOB DUTIES :

• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Installing, removing, or swapping equipment
• Work onsite at client location to implement voice and network equipment.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies; defining and monitoring access.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes information systems and organization mission by completing related results as needed.
• Reporting network operational status by gathering, prioritizing information; managing projects.
• Assist with Disaster Recovery operations
• Work in a 24 / 7 shift environment
• Work as a member of the team, cooperate and assist other members.
• Acts as technical liaison between clients, customers and vendors to resolve issues
• Provide one on one application support as needed
• Act as helpdesk escalation point by providing technical support via telephone and remote access
• Essential duties for this position include but not limited to the following : able to stand or walk for long periods of time. Safely lift and / or move up to seventy (70) pounds on occasions as well frequently walk, sit, and perform functions with each hand and arm. Ability to climb ladders, stoop, bend and reach for extended periods of time.

SKILLS AND QUALIFICATIONS :

TRAVEL : Up to 50-80% travel

PREFFERED CERTIFICATIONS :

Company Description

Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup / disaster recovery services. Our help desk team of engineers support our solutions 24 / 7 / 365.

Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit www.ThinkAnew.com and submit your resume. With us, your future is bright!

Company Description

Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup / disaster recovery services. Our help desk team of engineers support our solutions 24 / 7 / 365.\r\n\r\nDo you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit www.ThinkAnew.com and submit your resume. With us, your future is bright!