Vice President of Technical Operations

Vice President of Technical Operations

About the Company

Innovative provider of phone-free solutions

Industry

Consumer Services

Type

Privately Held

Founded

2014

Employees

51-200

Specialties

• Hyperscale data centers

About the Role

The Company is seeking a Vice President of Technical Operations to play a pivotal role in the strategic leadership of its critical environments. The successful candidate will be responsible for the oversight of critical environment management, operational engineering, and technical training, ensuring the highest standards of uptime, resilience, and compliance with safety and regulatory requirements. This role demands a leader with a strong understanding of critical operations, proven experience in a senior technical operations position, and a deep knowledge of CEM principles, technical operations, and adult learning methodologies. The VP will be instrumental in driving operational excellence, supporting site teams, and fostering a culture of continuous learning and development.

Key responsibilities for the Vice President of Technical Operations at the company include leading a team to develop and implement risk mitigation strategies, operational playbooks, and technical standards. The role also involves overseeing the governance of technical documentation, SOPs, and compliance frameworks, as well as providing technical oversight for incident response and the design of data centers. The ideal candidate will have excellent leadership, stakeholder management, analytical, strategic planning, and communication skills, and will be adept at promoting a culture of safety, accountability, and technical mastery. The company is committed to diversity, equity, and inclusion, and the VP will be expected to enhance these values within the workforce.

Hiring Manager Title

COO

Travel Percent

Less than 10%

Functions