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Service Writer - Technical Coordinator (Engines & Generators)
Service Writer - Technical Coordinator (Engines & Generators)Pacific Power Group • Des Moines, WA, US
Service Writer - Technical Coordinator (Engines & Generators)

Service Writer - Technical Coordinator (Engines & Generators)

Pacific Power Group • Des Moines, WA, US
6 days ago
Job type
  • Full-time
Job description

Overview

Service Writer - Technical Coordinator (Engines & Generators) at Pacific Power Group.

Location : Kent, WA

  • Travel up to 25%
  • Employment Type : Full-Time
  • Salary Range : $100,000 - $130,000 per year (based on experience)

Application Instructions : To be considered for this position, follow these steps : Complete the Culture Index Survey and submit your application by clicking the Apply button at the end of the job description. Your application will be reviewed only after both steps are completed.

Responsibilities

  • Serve as the go-to technical resource for technicians and customers, supporting diagnostics, project coordination, and SOP development.
  • Own the details by designing workflows, creating templates, and setting repair standards to elevate service quality across field teams.
  • Solve technical problems and support diagnostics; influence how generator and engine service is delivered with precision.
  • Improve how we plan, quote, and complete jobs; reduce inefficiencies, increase profitability, and create repeatable excellence.
  • Mentor technicians and admin staff; host internal training and provide ongoing guidance.
  • Operate with autonomy, with room to innovate while backed by a team that values insights.
  • Qualifications

  • 5+ years as a Generator or Diesel Technician (or similar field-based technical role).
  • Strong understanding of engines, power generation systems, and controls.
  • Ability to troubleshoot, document, and guide others through complex repair scenarios.
  • Familiarity with project planning, job costing, and repair order management.
  • High proficiency in MS Office and technical documentation.
  • Factory certifications (Kohler, MTU, etc.) are a plus but not required.
  • Benefits

  • Competitive Salary ($100,000-$130,000)
  • 401(k) with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Time Off (PTO)
  • Career Advancement within a Growing, Stable Company
  • The Right Fit Has

  • A methodical, analytical mindset
  • Comfort with systems, procedures, and independent problem-solving
  • A natural ability to train others through facts, not fluff
  • The desire to improve processes and leave things better than you found them
  • At MSHS Pacific Power Group, we support mission-critical systems for marine, energy, and industrial customers across the country. If you're a technician at heart who's ready to step up into a high-impact, behind-the-scenes leadership role, apply now and be the architect of better service.

    Equal Opportunity Employer. MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law.

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    Technical Writer • Des Moines, WA, US

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