API Solution Architect

Job Title

API Solution Architect

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Title : API Solution Architect - Node JS

Location : Charlotte, NC - willing to work in EST timings and preferred location is on the East coast

Job Summary :

We are seeking an experienced API Solution Architect with strong expertise in Node.js to design, develop, and optimize scalable API-driven solutions. The ideal candidate will work closely with cross-functional teams, including engineering, product management, and business stakeholders, to architect and implement secure, high-performing, and reusable APIs that enable seamless integration across platforms and applications. This is a remote, work at home opportunity in the US.

Key Responsibilities

Lead the design and architecture of RESTful and GraphQL APIs leveraging Node.js and modern frameworks.

Define API standards, guidelines, and best practices for scalability, reusability, and performance.

Collaborate with product owners, developers, and integration teams to translate business requirements into technical solutions.

Ensure API solutions are aligned with enterprise integration strategy and cloud-native architecture.

Implement authentication / authorization mechanisms (OAuth2, JWT, SSO, etc.) and enforce API security standards.

Oversee API lifecycle management including design, documentation, versioning, deployment, and monitoring.

Evaluate and integrate with API management platforms (e.g., Apigee, Kong, AWS API Gateway, MuleSoft).

Guide teams on microservices architecture, event-driven patterns, and asynchronous communication models.

Conduct performance reviews, scalability testing, and ensure APIs meet SLAs.

Mentor development teams on Node.js, API frameworks, and architectural principles.

Required qualifications for this position include :

8+ years of software development experience, with at least 3+ years in solution architecture.

Strong proficiency in Node.js, Express.js (or Nest.js), and JavaScript / TypeScript.

Proven experience designing and implementing enterprise-scale API solutions.

Deep understanding of REST, GraphQL, gRPC, and WebSockets.

Hands-on experience with API security, rate limiting, throttling, and caching strategies.

Knowledge of cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes).

Familiarity with CI / CD pipelines, DevOps practices, and automated API testing.

Experience with database technologies (SQL, NoSQL, MongoDB, PostgreSQL).

Strong problem-solving, analytical, and communication skills.

Understanding of software engineering principles and processes (e.g., Lean, Agile, DevOps) and continuous improvement through measurement.

Preferred Qualifications For This Position Include

Certification in Cloud Architecture (AWS Solutions Architect, Azure Architect, GCP Architect).

Experience with API monetization and developer portals.

Knowledge of event-driven architectures (Kafka, RabbitMQ).

Familiarity with observability tools (Prometheus, ELK, Datadog).

Background in financial services, healthcare, or large-scale enterprise systems is a plus.

The base salary range for this position is $106,087 - $166,709, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The deadline to apply for this position is 11 / 07 / 2025

#Linkedin

#LI- CharlotteNC

#Concentrix

Location

USA, NC, Work-at-Home

Language Requirements

Time Type

Full time

Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https : / / www.concentrix.com / resource / job-applicant-privacy-notice-for-california-residents / )

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites :

• English (https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12.pdf)
• Spanish (https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https : / / jobs.concentrix.com / global / en / reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https : / / jobs.concentrix.com / global / en / affirmative-action) .