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Customer Service Branch Associate II Automotive Finishes
Customer Service Branch Associate II Automotive FinishesSherwin-Williams • Cleveland, Tennessee, USA
Customer Service Branch Associate II Automotive Finishes

Customer Service Branch Associate II Automotive Finishes

Sherwin-Williams • Cleveland, Tennessee, USA
19 days ago
Job type
  • Full-time
Job description

Description

This position is responsible for receiving and preparing orders as well as safely moving loading and delivering products. This position is also expected to provide customer service and operate tinting assist with scheduling mixing and color matching equipment as needed.

The individual selected for this role will be expected to work at Automotive Branch #9115 located at 5720 Brookpark Road Cleveland OH 44129.

This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.

Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers staff employees vendors contractors and the general public.

Responsibilities

  • Prepare and complete orders for delivery or pickup according to schedule (load pack wrap label ship)
  • Load and unload products from deliveries
  • Operate and maintain warehouse vehicles and equipment
  • Assist in planning delivery schedule to optimize unit efficiency
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Process sales transactions accurately and consistent with policies and procedures
  • Deliver products to the customer in a safe and timely manner
  • Keep a clean and safe working environment and optimize space utilization
  • Communicate and cooperate with supervisors and coworkers
  • Follow quality service standards and comply with procedures rules and regulations
  • Ensure that the stockroom is organized
  • Comply with inventory control procedures and assist with bi-annual inventory review

Qualifications

Minimum Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid unrestricted Drivers License
  • Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours with or without reasonable accommodation
  • Must have at least one (1) year of work experience in customer service retail or sales
  • Preferred Qualifications

  • Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
  • Have at least two (2) years of work experience in customer service retail or sales
  • Have at least one (1) year of work experience using material handling equipment (for example : forklifts (stand and sit) pallet jacks hand trucks order pickers vacu-hoists drum dollies conveyor belts etc.)
  • Have at least a High School diploma or GED
  • #SHWSales

    Required Experience :

    IC

    Key Skills

    Catering,Asset,Corporate Finance,Environmental Science,Linux Administration

    Employment Type : Hourly

    Experience : years

    Vacancy : 1

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    Customer Service Associate Ii • Cleveland, Tennessee, USA

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