Director-Sales (People Leader)

Director of Business Development (District Sales)

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance. The Director of Business Development (District Sales) will be a part of the Eastern Region of Merchant Acquisition and will be responsible for the development and execution of a winning sales strategy to sell merchant card acceptance to high value merchant prospects. This position will lead a district sales team of 5 virtual colleagues (Managers of Business Development) within a 7-state territory focusing on prospects that have an annual sales revenue up to $1B. This sales team generates top line growth while maintaining bottom line profitability and high margins for the Merchant Services U.S. business.

The Director of Business Development will be responsible for establishing an acquisition strategy, designing clear execution plans, developing, utilizing tools to manage the sales process, ensuring quantifiable metrics are in place and collaborating with other internal business partners to accelerate and drive the business. They must understand the diversity of needs within the territories in order to highlight the appropriate products and value propositions to drive profitable charge volume. In addition, leadership skills in developing and growing the team's colleagues is a premium skillset required for this position. As coaches, we are leading our sales team through a transformation to a B2B-focused sales organization, operating in an increasingly competitive environment in an ever-rapid changing payment industry landscape.

Key Responsibilities Include :

• Effectively managing and motivating the team's performance and sales success
• Ensuring proper business process, conduct and compliance controls and adherence
• Providing regular and effective coaching to develop each team member's sales effectiveness
• Ensuring the team builds and manages profitable pipelines
• Gathering and sharing best practices, sales strategies, as well as marketplace & competitive intelligence
• Serving as an escalation point for team members to overcome both internal and external challenges
• Managing sales tracking reporting, expense processing, operating & marketing budgets for the team

Qualifications :

Demonstrated sales leadership and ability to successfully lead people, drive performance and manage dynamic change

Keen focus on colleague development and building a thriving culture while leading the region to meet the business objectives of American Express

Experience in building, engaging and motivating a geographically dispersed team and driving team results effectively

Ability to build strong Blue Box linkages at all organizational levels and across multiple functions

Proven strategic thinking

Extensive negotiation experience

Strong financial / analytical skills

Problem solving and decision-making ability

Excellent oral and written communication skills

3-5 years people-leadership experience preferred

Candidate must reside within the geographical region of territory (Kentucky, Maryland, Michigan, New York, Ohio, Pennsylvania, West Virginia) Applicant must have a valid driver's license. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (including, but not limited to : speeding tickets, refusal to submit to blood alcohol content, reckless driving, leaving scene of accident, and driver's license suspension for moving violations) is required during the application process.

Salary Range :

$107,250.00 to $196,750.00 annually sales incentive equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and / or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.