Sales Professional Inside Sales

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Providing exemplary customer service to the Hispana Community as the primary customer contact sells at need cemetery property and products as well as pre-need funeral and cemetery arrangements. Generates Revenue selling customized special goods to walk-in and warm leads directly to the customer. Ability to work in death industry and exhibit compassion.

Job Responsibilities

• Connects with families through listening honest communication and genuine concern developing an understanding of each familys unique needs culture and concerns. Presents electronic presentations to customers explaining services products and property options. Drives company vehicle to show customer available cemetery plots or columbarium niches. Discusses options with customer answering their questions to assist with making selections. Enters selections into electronic contract. Obtains supporting documents to verify customer authorization. Review electronic contract selections with customer and obtain signature. Obtain life insurance policy payment or discuss payment options.
• As the familys primary contact follows up with family as arrangements progress address issues or changes and resolve the familys concerns. Collaborates with funeral and cemetery tea m s to provide seam l ess high qua l ity service. Takes initiative to resolve customer concerns discusses concern and options with team members or management obtains authorizations and follows up with customer in person phone and / or email.
• Greets and escorts immediate family. Attends visitations services and receptions to answer guest questions or address and resolve issues. Softly obtains warm leads from attending family and guests who express an interest in pre-need arrangements.
• Review warm leads for potential customers approximately 25% of workweek. Places outgoing calls to warm leads establishing initial contact listening to needs and schedule a formal appointment. Provides prospective customer with industry marketing materials. At least twenty-four hours prior to appointment confirms appointment; rescheduling as needed. Prepares for appointments based on customers previously disclosed needs.
• Maintains leads in database. Monitors progress to achieve 4 to 1 close rate. Utilizes on-line training tools to gain knowledge and skills as well as rehearse presentations for continual improvement.
• Learning to apply knowledge and skills to the business environment. Works under guidance with work peer reviewed for accuracy quality and coaching. Completes routine work following established procedures and complying with regulations and policies; escalates non-routine issues for assistance. Exhibits accountability for behaviors. Ensures compliance with local state and federal regulations.
• Takes the initiative to discuss assignments expectations priorities and deadlines as well as seek guidance and coaching from manager. Adjusts effectively to work within new work structures processes requirements or cultures.

Minimum Requirements

Education

Licenses

Experience

Knowledge Skills and Abilities

Target Compensation Range : $50000 to $100000 annually. The estimated total target compensation for this position in the first year typically ranges from $50000 to $100000 annually based on a strong commission-based incentive subsequent years sales professionals commonly earn $100000 to $150000 or more annually. Actual compensation will vary based on individual performance geographic location and applicable business conditions.

(Note : As part of the total compensation plan this position pays no less than $10.00 per hour for all hours worked)

Note : Eligibility requirements apply.

SCI is committed to an inclusive barrier-free recruitment and selection process. On request we will seek to provide appropriate accessibility options to all applicants with disabilities.

For any difficulties with the application process please reach out to

Benefits : Medical

#SCI

Postal Code : 78211

Category (Portal Searching) : Sales

Job Location : US-TX - San Antonio

Required Experience :

Unclear Seniority

Key Skills

Bidding,Arabic Speaking,Bricklayer,Communication,Airport,Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 50000 - 100000