Tablet Engineer

About the job Tablet Engineer

Requisition Title : Tablet Engineer

Duration : 3-6 Months

Location : Remote working expected with occasional Manhattan office and / or field visits (customer vendor / site(s) in and around the five (5) boroughs of NYC)

Pay Rate : $64-$72 / hr on C2C

Client : NYPD

Implementation : Persistent

Schedule & Work Location : M-F, 8 : 30AM-5 : 00PM or as needed for escalations

Job Description :

The Mobile Engineer will be responsible for implementing, supporting and maintaining a Windows tablet-based computing solution for the Customer. Troubleshooting Windows client systems in an Active Directory / SCCM-based environment, packaging and deploying software, and light scripting skills are required. Knowledge of operating within a VPN-based system is required. Self-motivated individual with strong follow-up and creative problem-solving skills are a must. Strong end-user communication skills are important.

Additional experience : with iOS, Android, and Mobile Device Management systems is a plus.

Requirements and Experience :

• Record of success with analyzing and remediating 2nd- and 3rd-level Windows computing issues
• Experience planning & configuring hardware and software on Windows systems
• Strong verbal communication skills for working with various technical teams and occasionally with end-users
• Basic written communication skills (experience creating documentation is a plus)
• Certification in Microsoft Windows 10 a plus
• Knowledge of computer architectures, networks and layered security, mobile devices, and peripheral products
• Prior experience with Mobile Device Management systems and / or iPhone management a plus
• Ability to work collaboratively and independently to manage, prioritize, track and follow-through on multiple tasks in parallel to meet challenging deadlines
• Bachelors Degree preferred but not necessary, plus a minimum of five (5) years of experience in a technical support role, (e.g. technical support engineer, desktop support engineer, IT help desk technician, etc.)

Role Responsibilities :