Licensed Program Director

Job Description

At TURN , our mission is Improving Lives. Our organization embraces client-centered care, with core values of People, Culture, and Growth guiding our actions. We seek exceptional individuals looking for meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

Manage overall program including contract outcomes, leadership, supervision, clinical operations, training, fiscal and billing controls, EHR, workplace safety, and policies & procedures.

RESPONSIBILITIES

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

• Oversee direct services, ensuring quality care and professional standards.
• Supervise data collection and reporting; ensure peer review and client chart monitoring.
• Ensure timely documentation by staff and compliance with contract requirements for billable services.
• Manage billing expectations, review monthly financial statements, and ensure financial integrity.
• Maintain positive staff morale, cohesion, and effective communication.
• Respond promptly to emergencies and crises.
• Recruit, retain, supervise, and support staff; foster team camaraderie and communication.
• Serve as liaison with funders and participate in community meetings / committees.
• Maintain confidentiality of client information.
• Facilitate program meetings, document agendas and attendance.
• Perform other duties as assigned.

QUALIFICATIONS

PHYSICAL REQUIREMENTS

These physical demands are necessary to perform essential functions. Reasonable accommodations may be provided for qualified disabilities.

OTHER DUTIES

This job description is not exhaustive; duties may change at any time. TURN is an equal opportunity employer, welcoming applicants regardless of ancestry, mental or physical disabilities, expression, marital status, medical condition, military or veteran status, creed, sex, childbirth, breastfeeding, or related medical conditions.

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