Desktop Engineer

1. Intune + MECM (Microsoft Endpoint Configuration Manager)

2. Autopilot

3. Powershell

4. Cloud PCs

• Description

Summary :

The Desktop Engineer III is responsible to install, upgrade, support and troubleshoot various application hosted on a Windows and MAC OS Operating Systems.

Essential Job Functions :

• Manage and administer Enterprise devices via approved tools (Microsoft Intune, MECM).
• Create / maintain Operating System images & automated deployment methodology (Windows Autopilot).
• Create automated software and solutions packages for deployment to Enterprise devices.
• Manage and oversee monthly Windows Security Patch deployment.
• Manage and oversee mass software update / deployment efforts to Enterprise devices.
• Generate and manage various reports as requested.
• Virtual Desktop deployment and administration.
• Zero / Thin Client deployment and administration.
• Perform routine environmental assessment exercises and ensure the continued enhancement / modernization of the end user computing environment.
• Participate in Major Incident response activities; ensure timely remediation of outage(s), perform root cause analysis, and develop / implement long-term solution to mitigate future risk.
• Research complex technical problems and identify, implement, and communicate technical fixes.
• Function as a resource for projects, including new hardware / software solution introduction, Windows / Office365 upgrades, and other technology advancement initiatives.
• Partner with the Security team to engineer solutions for end user device security.
• Function as technical escalation point for large scale or aging end-user problems.
• Serve as a third line of support after all tiered resources have been exhausted.
• Partner with 3rd party vendors to deliver results in various support / project-based initiatives.
• Compose and maintain Policies & Procedures documentation.
• Serve as a mentor / Subject Matter Expert for Desktop Engineering team members, as well as Technical / Desktop Support staff.
• Maintain regular and punctual attendance.

Other Related Duties :

Performs other related duties as assigned.

Supervisory Responsibilities :

This position is an individual contributor with no direct reports.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

• Strong professional and interpersonal skills, including exceptional customer service, creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, ability to self-manage.
• Expert troubleshooting skills surrounding complex technical end user device issues in large, distributed environment.
• Expert understanding of Windows 10 / 11 Operating System.
• Expert understanding of Microsoft Windows Security Patching process.
• Expert understanding of Device / User Policy administration.
• Expert understanding of Windows Registry architecture.
• Advanced knowledge of various scripting methodologies (PowerShell, SQL, AWS CLI, Python, etc.).
• Advanced understanding of Microsoft Office 365 product deployment / administration.
• Strong Microsoft Office365 application suite usage skillset, including Teams, Visio, and SharePoint.
• Fluent in usage and administration of multiple Operating Systems (Windows 10 / 11, Windows Server, Mac OS X, Linux, etc.).
• Basic understanding of network infrastructure and protocols.
• Detail oriented with ability to prioritize and manage multiple projects.
• Ability to work occasional after hours and weekends.

Education and / or Experience :

• Five (5) + years of experience in end user device engineering.
• Five (5) + years of experience with Modern Device Management (MDM) tools, including Windows Autopilot and Intune (Microsoft Endpoint Manager.)
• Experience with deployment and administration of virtual desktop solutions, including Microsoft Windows 365, Microsoft AVD, Amazon Workspaces, Hyper-V, and VMWare.
• Experience with environmental management and administration via Azure Active Directory.

Certificates, Licenses, Registrations :

Professional Certifications desired (Microsoft Modern Desktop Administrator, MSCE, AWS Solutions Architect, Network+, A+, etc.).

• Skills

Desktop engineering, intune, autopilot, cloud pcs, MECM, powershell, Desktop

• Pay and Benefits

The pay range for this position is $55.00 - $55.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully remote position.

• Application Deadline

This position is anticipated to close on Oct 18, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.