Associate Personal Banker (SAFE)
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job it's about finding all of the elements to help you thrive, in one place. Join us!
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. In this role, you will :
- Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
- Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
- Receive direction from managers and exercise judgement within defined policies and procedures
- Develop understanding of bank products and services to connect to customers' needs
- Interact with customers to demonstrate care and build relationships
- Provide appropriate options for bank products and services to customers
- Refer customers' financial needs to other bankers and partners as needed
This SAFE position has customer contact and job duties which may include the offering / negotiating of terms and / or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Required Qualifications :
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, educationDesired Qualifications :
Customer service focus with experience handling complex transactions across multiple systemsExperience proactively engaging with customers through outreach via phone or emailAbility to educate and connect customer to technology and share the value of mobile banking optionsAbility to help customers succeed financially by offering introductions to additional team members as appropriateExperience working with others on a team to meet customer needsExperience fostering and developing strong customer relationshipsAbility to build strong relationships with internal partnersAbility to follow policies, procedures, and regulationsAbility to identify potential fraud / risky accounts and take appropriate action to prevent lossAbility to interact with integrity and professionalism with customers and team membersRelevant military experience including working with military protocol and instructions, enlisted evaluations, officer / leadership reportingRelevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruitingProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleaguesSupport customers and employees in resolving or escalating concerns or complaintsJob Expectations :
Ability to work a schedule that may include most SaturdaysMaintains cash drawer, cash handling and balancing and spends time completing service-related tasks as neededThis position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.This position is not eligible for Visa sponsorshipPosting Location(s) :
539 Market St, Camden, NJ 08102700 Crescent Blvd, Brooklawn, NJ 080301817 Mount Holly Rd, Burlington, NJ 08016488 E Evesham Rd, Cherry Hill, NJ 080031636 Kings Hwy N, Cherry Hill, NJ 080341520 Rt 38 - Building #3, Hainesport, NJ 080366016 Rt 130 North, Delran, NJ 08075501 West Rt 70, Marlton, NJ 0805391 E. Main St, Moorestown, NJ 080571301 Nixon Drive, Moorestown, NJ 08057228 Black Horse Pike, Runnemede, NJ 08075179 Route 70, Medford, NJ 08055163 Rte 130 South, Cinnaminson, NJ 08077690 West Cuthbert Blvd, Haddon Twp, NJ 08108Pay Range : $25.00 - $32.00
Benefits : Wells Fargo provides eligible employees with a comprehensive set of benefits, including health benefits, 401(k) plan, paid time off, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
We Value Equal Opportunity : Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.