Complaint Coordinator

A company is looking for a Complaint Coordinator I.

Key Responsibilities

Log complaints into the SAP Complaint system and gather necessary information

Issue call tags, sales force notifications, credits, and replacement orders for complaint resolution

Ensure proper closure of complaints in the system and maintain compliance with QSR and ISO regulations

Required Qualifications

High School Diploma or equivalent

Intermediate level skill in Microsoft Excel

Intermediate level skill in Microsoft Word

Ability to process relevant details and prioritize their importance

Experience in customer service preferred