Salesforce Director of Technology

Job Description :

Our client is seeking a highly skilled Project Manager III to oversee large-scale and complex projects within a dynamic and fast-paced environment. The ideal candidate will have a strong background in IVR and Chat deployments, with a preference for experience in Genesys Cloud and Salesforce CRM platforms. This role will require excellent coordination and communication skills to manage technology teams and multiple business lines effectively.

Responsibilities :

• Manage all aspects of project lifecycle from initiation to closure, ensuring projects are delivered on time, within scope, and within budget.
• Design, communicate, and implement an operational plan for project completion, monitoring progress and performance to anticipate and address any issues.
• Facilitate and manage the detailed analysis of project requirements, including cost estimates, resource allocation, and time management to meet project objectives.
• Act as the primary liaison across various organizational departments to secure specialized resources and contributions essential for project success.
• Conduct regular project meetings and prepare comprehensive reports to communicate the status of the project to both the project team and external stakeholders.
• Identify, establish, and manage project priorities, allocate tasks, and coordinate project staff to meet project targets and milestones.
• Create and maintain detailed project documentation, including project plans and RAID logs, to ensure all project details are accurately recorded and communicated.

Qualifications :

Pay Range : $45.00 - $53.00 Hourly This is a fully remote role and can be performed from an approved location.