Dispatcher

• Schedule and dispatch drivers vehicles or equipment to appropriate locations according to predetermined schedules customer requests or immediate needs.

• Relay information such as work orders or other messages to and from drivers and driving assistants.

• Use telephones two-way radios or text messages to contact employees.

• Speak with supervisors or customers to resolve problems requests for services or equipment.

• Prepare daily work such as schedules.

• Prepare work orders for crew or receiving work orders from work crews.

• Facilitate communications within company assigned territories.

• Keep and organize work requests customer requests completed work requests charges for work performed expenses for services performed inventory records and other information.

• Perform other duties as assigned.

Qualifications

• One (1) year of transportation experience.

• High School diploma.

Desired Minimum Qualifications:

• Valid Drivers License

• Previous dispatch experience preferred

• Previous Customer Service experience preferred

• Must Pass a DOT Physical and Drug Test

• Experience with Via Scheduling Software a Plus

• Knowledge of service area a plus

• Stress-tolerant nature necessary to consistently calmly and effectively responding to demanding crisis and emergent situations while maintaining self-control and composure

• Flexibility and adaptability to change and considerable variability in both the nature and volume of work

• Effective and appropriate communication skills

Job Type: Full-time

Benefits:

• 401(k) matching

• Dental insurance

• Employee assistance program

• Employee discount

• Flexible spending account

• Health insurance

• Life insurance

• Paid time off

• Professional development assistance

• Referral program

• Vision insurance

Schedule:

Open - 3a-11a 4a-12p Mid 2p-10p Close 5p-1a

• 10 hour shift

• 8 hour shift

• Varying shifts

• Holidays

• Monday to Friday

• Overtime

• Weekends required

Experience:

• Dispatching: 2 years (Preferred)

License/Certification:

• Drivers License (Required)

Ability to Relocate:

• Norfolk VA 23504: Relocate before starting work (Required)

Work Location: In person