IT Support Specialist

IT Support Specialist

Sulzer offers you a wealth of opportunities to drive your career into the direction that you want, depending on your skills and interests. We invite you to apply if you are ready to take the next step.

Your main tasks and responsibilities :

Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.

Build and configure PCs and laptops per standard configurations.

Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.

Support and maintain LAN / WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls.

Assist with IT project planning, budgeting, and implementation.

Coordinate with vendors and consultants for hardware / software procurement and support.

Use ServiceNow to manage and resolve help desk tickets.

To succeed in this role, you will need :

Bachelor’s degree in computer science or related field, or equivalent experience.

5+ years of experience in IT support and systems administration.

Experience in a multi-site, enterprise IT environment preferred.

What we offer you : 11 Paid Holidays

15 Paid Time Off (PTO) Days

Medical, dental, vision, life & disability insurance

401k with 6% company match

Employee Assistance Program

Employee Wellness Program

Bonus Programs

Onsite cafeteria with subsidized meals (La Porte Service Center)

No visa or work permit support can be provided for this role.

Do you have a question about the role?

Reach out to Jerome Blalack at Jerome.Blalack@sulzer.com or Hiring Manager – John Teepe

You apply with your employee profile in SuccessFactors, make sure you complete the relevant sections before submitting your application.

We encourage you to inform your current people manager when you apply for a new role within Sulzer.

We are looking forward hearing from you!