Customer Service Representative / Dispatcher

Job Description

Job Description

Join Vander Hyde Mechanical as a Customer Service Representative / Dispatcher!

Vander Hyde Mechanical has been proudly family-owned and operated in Grand Rapids for over 36 years. We've built a trusted reputation for exceptional service across electrical, HVAC, plumbing, and low-voltage systems - all driven by a team of experienced professionals. When you join Vander Hyde, you're part of a team that treats people right, celebrates hard work, and invests in your future.

As a CSR / Dispatcher, you are at the center of our business . Every call, every schedule, every technician you dispatch directly impacts our customers' experience and our company's success. You'll play a huge role in driving sales, building relationships, and keeping operations running smoothly across every department . This is a position where your voice, decisions, and problem-solving skills truly make a difference.

If you thrive in a fast-paced, problem-solving environment , love helping people , and enjoy keeping things organized and on track , this position may be the perfect fit.

Why Vander Hyde?

• Comprehensive Benefits : Our employees receive a free health insurance option, along with available coverage for dental and vision, and company-paid life insurance .
• Flexibility That Works for You : In addition to PTO, we offer unpaid time off - one of our most appreciated benefits
• Career Development : Ongoing training and advancement in a multi-trade environment
• Locally Owned, Family-Oriented : Over 36 years of success in West Michigan, built on trust, respect, and service
• Retirement Planning : 401(k) with a company match to help you build your future

Position : Customer Service Representative / Dispatcher

Schedule : Monday through Friday, 8 : 00am - 5 : 00pm, on-site

Pay : $17.00 - 26.00 hourly, based on experience

Key Responsibilities :

Experience We're Looking For :

What You'll Need to Succeed :

Discover more about Vander Hyde and what drives us at : https : / / www.vanderhyde.com / about -us. Join a team that values integrity, professionalism, and people. Take the next step in your career with Vander Hyde Mechanical today!