Team Member

Responsibilities of Crew Member includes :

Guest Satisfaction :

• Ensures each guest is highly satisfied with their experience at Dunkin’ Donuts
• Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
• Resolves guest problems with a sense of urgency
• Communicates clearly with each guest in a friendly and courteous way
• Completes all orders accurately and within Dunkin’ Donuts speed of service standards
• Consistently serves quality food and beverages to each guest
• Issues a receipt with each order to provide guests with an opportunity to tell us about their visit
• Participates in team service to ensure each guest is served quickly
• Stays focused on the guest and accomplishes all work assignments with excellence
• Maintains food safety standards
• Contributes to the cleanliness of their workstation and the restaurant
• Describes and assembles promoted products and beverages according to the current marketing promotion
• Monitors and adjusts the products in the back case according to Dunkin’ Donuts merchandising and product appearance standards

Requirements Teamwork :

Profitability :