Administrative Assistant II
This position reports to the Lieutenant of the Professional Standards Unit in the Office of the Chief. The Administrative Assistant II is responsible for all administrative processes and tasks assigned to the Professional Standards Unit and various duties associated with the Chief's office as well as supporting Staff Inspections, Accreditation, Internal Affairs and background investigations. Work assignments are received orally and in writing. Work is performed with considerable independence within established policies, procedures, and guidelines received. Work is reviewed through results obtained.
Examples of Duties
- Processes, tracks, and manages the administrative databases for all correspondence associated with the Professional Standards Unit.
- Performs a variety of complex administrative tasks, compiles data, creates spreadsheets, writes correspondence and tracks all administrative work, to include administrative investigations assigned to Internal Affairs.
- Enters data / records into various databases to ensure accuracy and timeliness of entries.
- Provides administrative assistance to the Accreditation Specialist on an as needed basis. This includes assisting with preparation for audits by outside assessors and internal inspections by Staff Inspections.
- Maintains confidentiality and displays sound character and a high level of integrity and maturity.
- Assigns, tracks and maintains records for all citizen complaints, internal investigations and use of the various databases and computer programs utilized to maintain electronic records.
- Responds to citizens regarding the complaint process and discuss internal processes in a professional manner.
- Responsible for the administrative tasks associated with Staff Inspections as assigned.
- Types transcripts from subject interviews and assist in organizing internal case files and storing records.
- Provides guidance on policies, procedures, state statutes, and city ordinances.
- Analyzes and recognizes deficiencies in organizational practices with law enforcement and civilian personnel and makes recommendation for corrective action.
- Performs activities, such as the collection, analysis, and preparation of reports and recommendations pertaining to organizational practices; to interpret laws, policies, procedures, regulations, and statistical data; to prepare reports.
- Performs other work as required.
Minimum Qualifications
High School Diploma or GED. (Proof of education must be uploaded with application).Three (3) years of related experience;Must possess and maintain a valid Florida driver's license. Applicants who possess a valid out of state driver's license must obtain the Florida driver's license within 10 days of employment.Must meet Criminal Justice Information System and Melbourne Police Department background requirements and maintain compliance throughout employment.Knowledge, Skills and Abilities
Knowledge of business English, spelling, punctuation, and mathematics.Knowledge of current office procedures and practices in planning and organizing work to meet goals and objectives.Skill in taking minutes from spoken conversations.Skill in the use of a personal computer and various applications programs.Ability to make independent decisions and to assist in routine Managerial decisions.Ability to work effectively and courteously with the public and other employees.Ability to follow complex written and oral directions.Ability to carry out a wide scope of clerical procedures.Ability to compose effective and accurate correspondence and reports.Ability to deal with non-routine matters.Ability to operate modern office equipment.Ability to type with speed and accuracy.Ability to operate a motor vehicle in a safe and efficient manner.Physical Demands
Ability to type on computers for extended periods of time without rest and at a fast speed.Ability to see, read, write, and type messages, files, forms, labels.Ability to kneel, squat, sit, and stand for extended periods of time without rest.Ability to work under pressure of deadlines.Ability to work accurately in a noisy and stressful environmentAbility to stand and walk when going to copy room, retrieving mail, and delivering correspondence to other divisions.Ability to use fingers, hands, and wrists while operating various office machines and writing messages.Ability to print or write legibly when taking messages for other staff.Ability to handle stress when working with deadlines.Ability to work regularly scheduled hours with little moderation.Ability to work in confined spaces or small working areas.Ability to lift and carry packages that weigh up to 20 pounds.Ability to reach and grasp objects.Ability to hear when required to answer phones.Ability to speak English when communicating with co-workers and the public.