Job Description
Job Description
Benefits :
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Company Overview :
Paramount Restoration is a leading water mitigation company located in Erlanger, Kentucky. We specialize in providing prompt and professional restoration services to residential and commercial properties in the Northern Kentucky - Greater Cincinnati area. Our team is dedicated to delivering exceptional customer service and ensuring the highest quality of workmanship.
Benefits / Perks
Flexible ScheduleCompetitive PayCareer AdvancementFree UniformsProfit SharingPaid Training & DevelopmentJob Summary
We are currently seeking a skilled and experienced Lead Water Mitigation Technician to join our team. As a Water Mitigation Technician at Paramount Restoration, you will play a crucial role in mitigating water damage, restoring properties, and providing excellent customer service. You will work in a dynamic and fast-paced environment, utilizing industry-leading equipment and techniques to effectively manage water-related emergencies.
Responsibilities
Communicate with customers, explain procedures, and communicate with claim adjusters when needed.Ability to lead, teach, and instruct TechniciansAbility to coordinate and lead water mitigation projects, completing them in a timely manner while adhering to industry standardsConduct thorough inspections to identify potential hazards and safety concernsDocument all project activities, including moisture readings, photos, and job progress.Maintain vehicle and equipment being used (daily maintenance and cleaning)Provide quality customer service, address customers' concerns, and ensure satisfactionWrite estimates for projects and complete proper documentation and paperworkOn Call :
All technicians are required to be in an on-call rotation schedule for after hour emergency service calls. Technicians will receive a bonus for going out to calls.
Qualifications
Lead Water Mitigation Tech experienceIICRC certifications preferredStrong leadership and crisis resolution skillsFamiliar with restoration management software (Encircle, Albi) preferredAbility to break large projects into small stepsValid Drivers LicenseHigh school diploma / GEDPhysical and Work Environment Requirements :
Ability to work safely with ChemicalsAbility to move up and down a latter if needed to remove ceilings and enter atticsAbility to work in confined spaces (e.g., crawls spaces under buildings)Ability to lift 50-75 lbs. regularly and occasionally lift 100-150 lbs. with another team member.