Trade Coordinator Supporting Vehicle Trade-Ins from Start to Finish
Join our team as a Trade Coordinator to manage the vehicle trade-in process. You'll track trade-in vehicles from initial intake to final resolution, issue trade payoffs, and obtain titles and lien releases to ensure smooth ownership transitions.
What we're looking for :
- Strong organizational and communication skills
- Ability to manage multiple tasks and deadlines
- Experience in administrative support or automotive industry preferred
- Team player with a customer-focused mindset
This position operates from our Lakeside Campus in Maryland Heights, MO. Your work will directly support our sales operations and help ensure a seamless experience for both our customers and internal teams.
What you'll get with this position :
A full-time position working 40 hours per week with a competitive starting salaryOn the job training to provide you the opportunity to hone your skills or prepare for advancementA fun, collaborative team environmentFlexible scheduling Monday through Friday with start times ranging between 7 : 00am-9 : 00am CSTA career path with advancement and growth opportunities12 paid time days off your first year with us. Receive 5 of those on your first day of employmentFull benefits, 401K, profit sharing, and great discountsResponsibilities include :
Act as a primary contact for administrative trade questions for assigned groups and communicate directly with branch personnel for missing or incomplete informationPull working queries for pending trade sales and apply data to tracking log as well as document trade log with thorough tracking informationObtain title and / or lien release from lenders, dealers or groups, and DMVsDevelop and maintain relationships with internal teams, groups, and financial institutionsWork monthly reports, including balance sheet schedules to ensure payoff accuracy and cost schedules in regards to trade-in units, and then submit entries to the accounting team for processingIssue trade payoffs to financial institutions, dealers, etc. using financial systemAssist with arbitrary deletes of trade unit numbers upon requestAssist with "We'll Buy Your Car" setup and payment processMaintain trade process and lender contacts in trade manualIn addition to these job functions, candidates will also need to display proficiency in the following competencies :
Working with a teamCustomer serviceFlexibilityResults-orientedDetail-orientedResilienceEqual Opportunity Employer / Disability / Veterans
Minimum qualifications :
Must be at least 18 years of ageHigh School Diploma / GED / Equivalent requiredMust have 2 years of customer service and / or administrative support experienceIntermediate proficiency with Microsoft Office products (particularly Excel) requiredMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futurePreferred :
Experience with vehicle titlingExperience in the auto sales industryEnterprise Mobility / Enterprise Rent-A-Car / Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer, and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will not be discriminated against on the basis of disability.
