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Training & Development Program Manager
Training & Development Program ManagerChicago Jobs Council • Chicago, IL, United States
Training & Development Program Manager

Training & Development Program Manager

Chicago Jobs Council • Chicago, IL, United States
9 days ago
Job type
  • Full-time
Job description

Chicago Jobs Council (CJC) is a workforce development intermediary focused on jobseekers. CJC advocates for jobseekers by researching current issues, developing recommendations, and promoting systemic change. We build capacity in the workforce development field through curriculum offered in trainings, cohort learning, and leadership academies based on best practices. CJC also influences policies at the city, state, and federal levels to increase funding for the public workforce system, create equitable pathways, and eliminate employment barriers. Our Mission : Together with community and institutional leaders, Chicago Jobs Council is re-imagining our workforce system so all people can thrive through employment. Our Vision : To create an anti-racist workforce development system and employment equity so everyone can realize their unique pathway out of poverty.

Position Scope : The Training and Development Program Manager is a full-time position focused on designing, implementing, and overseeing comprehensive training programs for workforce development providers. This role includes facilitation and training, curriculum development, project management, technical assistance provision and staff supervision. Note that this position may require occasional travel, including overnight trips. The Training & Development Program Manager reports to the Director of Community & Capacity Building.

Competitive Compensation : Full-time exempt position with an annual starting salary $59,000 - $65,500

Location : Hybrid, 29 E Madison, Suite 1700C, Chicago, IL

Excellent Benefits : Health Insurance, 403b, Vacation / Sick / Personal Benefit Time, Hybrid

Key Responsibilities

  • Facilitation : Design, develop, and implement training programs based on workforce development best practices. Facilitate training sessions for frontline staff and workforce development professionals. Recruit and collaborate with guest speakers, content experts, and external consultants to enhance training delivery.
  • Curriculum Development : Revise and update existing training curricula to incorporate emerging best practices and stakeholder feedback. Create experiential, hands-on learning activities tailored to adult learners. Develop written resources, tools, and materials to support training initiatives.
  • Leadership : Lead and facilitate Communities of Practice. Collaborate with subject matter experts, external facilitators and content providers to align curriculum and programming goals. Recruit and onboard external facilitators who uphold the mission and values of CJC.
  • Supervision : Supervise program coordinators and fellows / interns, as needed. Provide mentorship and support for other CJC staff who are part of the team responsible for implementing programming. Collaborate with internal teams and external stakeholders to ensure program success.
  • Project Management : Manage the public, customized and cohort learning training programs, which includes curriculum development, training facilitation, communication coordination, material preparation, and follow-up; plus creating agendas and preparing for various stakeholder meetings.
  • Technical Assistance : Provide ongoing technical assistance and support to workforce development providers, administrators and other stakeholders. Respond to information requests and offer guidance on training-related inquiries.
  • Marketing : Collaborate with the Strategic Communications Specialist to develop and implement a marketing plan to recruit participants for training programs, including co-authoring promotional blog posts.
  • Data Collection & Evaluation : Design and implement tools for evaluating training effectiveness. Collect and analyze data to monitor and assess training goals and outcomes.
  • Administration : Responsible for administrative tasks related to programming and delegating appropriate tasks to the program coordinator. Prepare grant reports and other data reporting documentation, as required. Participate in stakeholder meetings to engage stakeholders and partners to learn about what workforce professionals need to build capacity in their role and at their organization.
  • Other duties as assigned.

Requirements

Personal Qualities

  • Strong commitment to CJC's mission and a demonstrated dedication to racial equity.
  • Passion for continuous improvement and professional development.
  • Strong interpersonal skills and the ability to work collaboratively within a team.
  • Confidence in leadership roles and a reflective approach to learning from both successes and challenges.
  • Skills

  • Proven ability to design and implement effective training programs.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and time management abilities.
  • Creative problem-solving skills and exceptional critical thinking.
  • Ability to analyze and interpret data for diverse audiences.
  • Strategic thinking with a keen attention to detail.
  • Proficiency with G Suite (Google Docs, Sheets, etc), Microsoft Office Suite (Excel, Word, etc.), Zoom, Asana, web-based survey tools, online database, and website management.
  • Experience

  • In-depth knowledge of public policies and programs affecting people in poverty, particularly in workforce development.
  • 3-5 years of experience in adult training, teaching, or facilitation, including train-the-trainer experience.
  • Experience managing workforce development programs or initiatives, including grants management.
  • Expertise in curriculum development, including research and writing.
  • Successful experience in meeting / event planning and project management.
  • Minimum 5-7 years of related experience.
  • Post-secondary credential preferred; degrees or certifications in education, training, counseling, or social work are highly desirable.
  • Important Application Information :

    To apply for the Training & Development Program Manager, please submit a cover letter

  • and resume to
  • In your cover letter, please provide an example of a time when you were leading a training that a participant offered a profound insight and how that influenced you moving forward. Applications will be reviewed on a rolling basis until the position is filled.
  • CHICAGO JOBS COUNCIL IS AN EQUAL OPPORTUNITY EMPLOYER. CJC is committed to building an inclusive staff and strongly encourages applications from individuals of color, people with disabilities, individuals with diverse backgrounds, and those whose life experience is underrepresented in employment programs and policies. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

    CJC recognizes that systemic, institutional and individual racism creates disparities in the way people of color fare in the labor market. We are continuously working to review and update our practices, policies, and procedures using a racial equity lens in order to achieve more equitable outcomes for all.

    Illinois is an at-will employment state.

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