Human Resources Coordinator

Overview :

The HR People Operations Coordinator is the main point of contact for employee and manager questions related to HR, payroll, and benefits. This role supports HR operations by handling system transactions, maintaining records, supporting onboarding and offboarding, and ensuring a high level of customer service and compliance.

Key Responsibilities :

Respond to HR-related questions via email, phone, and in-person

Process transactions in HR systems like Workday and Cisive

Coordinate onboarding and offboarding, including I-9 and E-Verify

Maintain accurate employee records and ensure documentation compliance

Support employees with benefits, timekeeping, and system access

Keep HR policies and portal content up to date

Review and approve personal information changes

Escalate issues to HR teams as needed

Provide support for union-related HR tasks, including :

Job postings, bidding, contract compliance, and orientation

Entering union pay step increases and updates in Workday

Assisting with union benefit and contract-related inquiries