Operations Coordinator

Operations & Logistics Coordinator

In New York office (with periodic visits to Secaucus, NJ)

TWP is seeking a highly organized and proactive Operations & Logistics Coordinator to support a rapidly growing women’s fashion brand within our portfolio. This role serves as the primary liaison between the brand and TWP’s shared services teams, including Warehouse, ERP, and Finance, ensuring seamless coordination across fulfillment, inventory, and systems.

The ideal candidate will be detail-oriented, resourceful, and eager to help shape the backend infrastructure of a fast-growing brand. As TWP continues to expand its portfolio and implement new system integrations, this position offers significant exposure to both daily operations and long-term process improvement projects, with room for career growth into senior operations management across multiple scaling brands.

Primary duties, including, but not limited to :

• Act as the primary operational liaison between the brand and TWP’s warehouse, ERP, and finance teams.
• Manage daily inbound and outbound shipments, store replenishments, and wholesale deliveries; ensure timely communication and documentation.
• Oversee order flow and system synchronization between Shopify and RLM (or BlueCherry), troubleshooting failed imports, SKU mismatches, and missing fulfillments.
• Diagnose and resolve inventory discrepancies between physical counts and RLM / BlueCherry.
• Coordinate with Finance on monthly sales and inventory reconciliations; flag and resolve discrepancies.
• Maintain and update SKU data, UPCs, pricing, and product setup across ERP and eCommerce platforms.
• Oversee fulfillment tracking, open pick tickets, and daily shipping reports to ensure SLA adherence.
• Generate and distribute operational reports, including cut-and-sold summaries, sales flashes, and open orders.
• Manage wholesale order coordination : confirm available stock, create and maintain POs in ERP, and support EDI setup as needed.
• Collaborate with warehouse leadership to assign project work and communicate priorities to staff.
• Identify process inefficiencies and propose workflow improvements to enhance visibility and accuracy across systems.
• Schedule regular internal meetings with cross-functional teams.
• Assist with new store openings, including equipment procurement and inventory allocation
• Support the transition from RLM to BlueCherry ERP, including data validation, testing, and migration.

Qualifications / Requirements :