Staff Engineer, Cloud Platform Services

Overview

IBM Software offers a career transforming customer challenges into industry-leading solutions. We are an inquisitive team focused on delivering AI-powered, cloud-native software solutions with a global impact. This role contributes to HashiCorp's offerings, now part of IBM, empowering organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security to enhance IBM's cloud solutions for enterprise efficiency, security, and scalability.

Your role and responsibilities

This role is part of a team of senior engineers leading across our Cloud Platform Services teams at HashiCorp. From Core Platform & Visibility to Identity / IAM and cloud-based Billing services, Cloud Platform Services (CPS) delivers the PAAS backbone of the HashiCorp Cloud Platform (HCP).

As a Staff Engineer, your influence is primarily at the departmental and EPD level. You will lead a mix of execution and enablement work, comfortable operating under ambiguity across multiple priority initiatives. You will lead design, prototyping, implementation and operational optimization of features and tools, ensuring stability, performance, and high usability. All work is open source, so you will collaborate with the open source community and internal teams.

This is an opportunity to lead at a high-visibility, high-impact company. Millions of engineers and operators globally rely on HashiCorp products daily to deliver infrastructure and platform capabilities for their businesses.

What you’ll do (responsibilities)

Work with our global CPS teams to develop next-generation Cloud Platform services for HashiCorp Cloud Platform

Partner with Engineering, Product and Design to enforce best practices for measurable quality and value within the platform

Cultivate excellence in the reliability, scalability, security, and craft of the software our team builds

Present insights and recommendations to drive data-driven decision-making

Spend time writing. At HashiCorp, we write extensively about engineering and customer functionality needs, potential solutions, and much more. A Request For Comment (RFC) document is the first step in developing a solution.

Engage open source contributors, promote healthy community engagement, and establish standards for effectively working in the open.

Provide code review, mentorship, and support to HashiCorp employees, community members, and partners.

Develop modern operationalization via tooling & automation capabilities for proactively monitoring and managing the customer experiences (Critical User Journeys)

Contribute to company-wide initiatives led by our EPD management, recruitment, and people teams

Required technical and professional expertise

10+ years of experience in software engineering with experience with large-scale cloud solutions (AWS, Azure, GCP), including CICD-driven software development, testing and release management.

8+ years of experience developing and supporting platform and Product / application services as part of a modern PAAS offering

6+ years working with Infrastructure-as-Code (IaC) and configuration management tools such as Terraform (preferred), CloudFormation, Pulumi, or Ansible.

6+ years experience in modern IAM (Identity & Access Management) feature / function & enabling platform services

Preferred technical and professional experience

Strong functional knowledge of containers, container management, and container orchestration.

Understanding and familiarity with HashiCorp’s products, specifically Terraform, Nomad, Vault and Consul.

Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery.

Strong understanding of modern cloud security fundamentals, including patch management and secure configurations, with preferred experience in regulated environments.

Strong understanding of modern software delivery practices, including CICD (continuous integration and deployment / delivery) techniques and technologies

Strong cross functional collaboration and influencing skills, including the ability to influence with & without formal authority.

Advanced strategic capability with cloud delivery models.

Agile / Lean background for projects and project delivery.

Deep understanding of advanced security segmentation and controls.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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