Caregiver Field Support and Payroll Support Office Assistant

Healthcare Plus is seeking a reliable, detail-oriented person to join our Local Field Support team. This role plays a key part in supporting our caregivers, ensuring accurate payroll processing, and providing excellent internal customer service to our field staff, clients, and case supervisors.

This position is ideal for someone who enjoys administrative work, is comfortable on the phone, and wants to build experience in the healthcare or home care industry.

What You'll Do

• Track, verify, and record hours worked by caregivers to ensure accurate payroll

• Enter and maintain timesheets and payroll data in our system

• Contact caregivers to verify hours, resolve missed punches, and address timekeeping concerns

• Distribute payroll checks and assist with payroll-related requests

• Check and respond to voicemails daily

• File timesheets, task reports, and other documentation accurately

• Assist caregivers with Portal App setup, clock-in/clock-out methods, and updating contact information

• Gather information for employment verifications, check stubs, W-2 copies, and replacement checks

• Support case supervisors and operations staff with administrative tasks as assigned

What We're Looking For

• Strong communication and customer service skills

• Comfortable working on the phone and in person

• Organized, detail-oriented, and able to multitask in a fast-paced environment

• Able to work independently while exercising good judgment

• Basic computer skills with proficiency in Google Workspace (Gmail, Docs, Sheets)

• Bilingual is a plus, but not required

Why Healthcare Plus

At Healthcare Plus, we value reliability, flexibility, professionalism, punctuality, and training. We provide hands-on training and a supportive team environment where your work truly makes a difference for caregivers and clients alike.

In-person interviews begin February 18
Submit your resume today - we look forward to meeting you!