Veterinary Receptionist

Receptionist - Veterinary Front Desk

Salary : $17.00 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule : This is a full-time position. 7 : 45 AM - 5 : 00 PM, four-day work week, no weekend hours.

West Side Pet Clinic is hiring a full-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.

What to Expect

As you join our mission, expect to be supported in your work and home life with :

• All the benefits you deserve -medical, dental, vision, and plus an employee pet discount because we know your pets are family, too!
• Paid time off. Take the time you need to recharge.
• 401(k) with a generous company. We invest in your future while you care for our pets today.
• Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
• Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.

Key Responsibilities :

Qualifications :

About West Side Pet Clinic

West Side Pet Clinic, established in 2014 in Buffalo, NY, provides high-quality, affordable wellness care for dogs and cats. We focus on preventative medicine, including physical exams, vaccinations, and treatment of common health concerns, while educating pet owners on proactive care. As an AAHA-accredited clinic, we're committed to compassionate, accessible veterinary services that help pets thrive and support their families.