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Referral Coordinator
Referral CoordinatorTexas Spine Care Center • San Antonio, TX, US
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Referral Coordinator

Referral Coordinator

Texas Spine Care Center • San Antonio, TX, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

POSITION SUMMARY :

The Patient Referral Coordinator works with our healthcare staff and referring offices to help us provide first-class care to our patients. As the first person our patients will talk to, we need an energetic, team player attitude with a focus on excellent customer service.

Responsibilities

  • Manage and process new patient referrals from referring offices
  • Schedule new and existing patients
  • Acting as a point of contact to gather patient information and facilitate referrals for necessary services
  • Update referring offices with appointment details
  • Request authorizations for services prior to appointment
  • Communicate respectfully and efficiently with all team members, hospital staff and referring offices regarding patient appointments
  • Able to obtain verification of benefits through various portals
  • Ensure appropriate information is updated and entered correctly in the EHR
  • Answer and route phone calls and emails in a professional manner
  • Knowledge of personal injury cases
  • Perform other tasks and related work as required
  • Qualifications

  • Strong communication and customer service skills
  • 2 years of work experience as a scheduler / referral coordinator performing insurance verification, hospital or outpatient clinical office preferred
  • Must be highly organized with the ability to multitask
  • Ability to utilize Excel
  • High school Diploma / GED
  • Bilingual (Spanish)
  • Create a job alert for this search

    Referral Coordinator • San Antonio, TX, US

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