IT Support Specialist (Apple Products) - Houston, TX
Executive Personnel IncHouston, TX, United States30+ days ago
Job type
- Full-time
Job descriptionConfigure and provide support for various Mac email clients, including Apple Mail, Entourage 2004 / 2008, Outlook 2011, Thunderbird, and Eudora. Provide expert support for Windows 7, 8, 8.1, and 10 in a large-scale enterprise / Windows Active Directory environment. Install, configure, and troubleshoot Microsoft Operating Systems and Microsoft Office applications. Utilize experience with ITIL-based ticketing systems such as Remedy, HEAT, Service Now, etc., to manage and track support requests. Demonstrate strong technical and analytical skills for problem analysis and resolution of software problems. Adhere to Standard Operating Procedures (SOP), checklists, and instructions to ensure consistent and thorough support. Possess excellent written and verbal communication skills to effectively interact with both technical and non-technical users. Provide outstanding customer service in all interactions. Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC), and Apple Certified Macintosh Technician (ACMT) certifications. Strong background in troubleshooting and repair of Apple Mac products. Experience in supporting Windows in an enterprise environment. Proficiency in Microsoft Operating Systems and Office applications. Familiarity with ITIL-based ticketing systems. Excellent written and verbal communication skills. Exceptional customer service skills.
EPSI Worx is seeking a highly skilled andApple-certified IT support professional with expertise in troubleshooting andrepairing Apple Mac products. The ideal candidate will hold certifications suchas Apple Certified Support Professional (ACSP), Apple Certified TechnicalCoordinator (ACTC), and Apple Certified Macintosh Technician (ACMT) with afocus on Apple hardware repair. This role requires a strong background indiagnosing and resolving issues related to desktops, laptops, portableMacintosh systems, and mobile devices.
Key Responsibilities :
Troubleshooting and Repair :
- Utilize expertise in Apple hardware repair to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
- Execute efficient troubleshooting methods for identifying and resolving common Mac software problems in Mac OSX, iOS, iLife, iWork, and MS Office.
Email Client Configuration and Support :
Windows Support :
ITIL-Based Ticketing System :
Technical and Analytical Skills :
Communication Skills :
DesiredSkills :
Microsoft Office 365 Support :
Enterprise Backup Solutions :
VPN and Wireless Technologies :
Qualifications :
EXECUTIVE PERSONNEL SERVICES INC is an EEO Employer - M / F / Disability / Protected Veteran Status
Create a job alert for this search
It Support Specialist • Houston, TX, United States
Related jobs
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution IT Support Specialist is responsible for installing, configuring, troubleshooting, maintaining and provid...Show moreLast updated: 16 hours ago
We value all of our employees who make our growth and success possible.We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO ...Show moreLast updated: 30+ days ago
Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience.
At Apple, we believe inclusion is a shared res...Show moreLast updated: 30+ days ago
Responsible for providing technical assistance and support related to computer systems, hardware, or software.Responds to queries, runs diagnostic programs, isolates problems, then determines and i...Show moreLast updated: 16 hours ago
Country : United States of America.Company : Wyman Gordon Division.Function : Information Technology.The IT Support Specialist I provide first level support to employees on all computing devices and s...Show moreLast updated: 16 hours ago
Our client is looking to hire a IT Support Specialist to provide on site technical support to their approximately 120 users in Hitchcock, TX.
Address assigned issues using problem solving skills.Esc...Show moreLast updated: 15 hours ago
Sulzer offers you a wealth of opportunities to drive your career into the direction that you want, depending on your skills and interests.
We invite you to apply if you are ready to take the next st...Show moreLast updated: 16 hours ago TEKsystems is looking to hire a IT Support Specialist to provide on site technical support to their approximately 120 users in Hitchcock, TX.
Address assigned issues using problem solving skills.Esc...Show moreLast updated: 16 hours ago %20Inc.)
Sulzer offers you a wealth of opportunities to drive your career into the direction that you want, depending on your skills and interests.
We invite you to apply if you are ready to take the next st...Show moreLast updated: 16 hours ago With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp.In addition, we are the leading producer of airfoil castings for the industrial gas turbine mark...Show moreLast updated: 16 hours ago 
Eaton’s Corporate Sector division is currently seeking a IT Specialist.The expected annual salary range for this role is $108749.
Please note the salary information shown above is a general guidelin...Show moreLast updated: 16 hours ago
Are you in the Houston Area? Looking for an IT-role in the restaurant field?.At Popeyes, we’re not just serving food—we’re serving joy, tradition, and hospitality.
Our Help Desk Technicians make sur...Show moreLast updated: 18 days ago
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and n...Show moreLast updated: 15 hours ago
Gulf South Diagnostics seeks a dependable and detail-oriented IT Support Specialist to join our team.This role is essential in maintaining technology systems, providing end-user support, and ensuri...Show moreLast updated: 15 hours ago
IT Specialist - IT Specialist Senior.The official job title for this position will be?IT Specialist I, II or Senior depending on relevant years of experience.
This is a hybrid position located in Ja...Show moreLast updated: 16 hours ago With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp.In addition, we are the leading producer of airfoil castings for the industrial gas turbine mark...Show moreLast updated: 15 hours ago 
Overview : We are seeking a highly skilled and customer-focused IT Helpdesk Specialist to provide exceptional technical support across multiple office locations.
This role involves deskside and remot...Show moreLast updated: 16 hours ago We value all of our employees who make our growth and success possible.We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO ...Show moreLast updated: 30+ days ago
- Promoted
- New!
IT Support Specialist
Texas Bay Area Credit UnionHouston, TX, United StatesFull-time
Principal Specialist - IT ETRM Systems - Houston, TX - 2410003196
Patriot AdvertisingHouston, Texas, United StatesFull-time
Quick Apply
- Promoted
Technical Specialist
AppleSugar Land, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist
eConsortiumHouston, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist I
Precision Castparts CorpHouston, TX, United StatesFull-time +1
- Promoted
- New!
IT Support Specialist
TEKsystemsHitchcock, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist (La Porte (TX), US)
Sulzer AGLa Porte, TX, United StatesFull-time
- Promoted
- New!
It Support Specialist
TEKsystemsHitchcock, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist
Sulzer Pumps (US) Inc.La Porte, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist II
Precision Castparts CorpHouston, TX, United StatesFull-time +1
- Promoted
- New!
IT Specialist
EatonHouston, TX, United StatesPermanent
IT Field Support Specialist
Popeye'sHouston, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist
HDRHouston, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist
Stone DiagnosticsHouston, TX, United StatesFull-time
- Promoted
- New!
IT Specialist - IT Specialist Senior
EntergyThe Woodlands, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist III
Precision Castparts CorpHouston, TX, United StatesFull-time
- Promoted
- New!
IT Support Specialist
AirswiftHouston, TX, United StatesFull-time
Lead Specialist - IT ETRM Systems - 2410003195 - Houston, TX
Patriot AdvertisingHouston, Texas, United StatesFull-time
Quick Apply