Talent.com
Customer Account Representative

Customer Account Representative

National Security & Door Corp.Richmond, VA, US
30+ days ago
Job type
  • Full-time
Job description

Position Summary

We are in need of talented and motivated Account Representatives to join our sales team. Successful candidates are oriented toward successful quality project outcomes. Have a desire to improve the life safety, security, and functionality of all project offerings submitted by National Security Door Corp.

An overview of potential position responsibilities may include the following items :

  • Establish new relationships and develop existing relationships with contractors / end users
  • Document costs for sales quote opportunities and create quotations based on leads
  • Update customers about ongoing projects and project status
  • Provide submittal packages, when required, to customers or architects
  • Perform preliminary opening measurements during initial site visits for quoting
  • Conduct on-site visits to gather information about customer needs and project details to create quoted solutions
  • Research product details to determine the best solution for mechanical and electronic security solutions
  • Participate in project design review sessions when requested
  • Attend weekly meetings to discuss progress and sales strategies
  • Coordinate with the purchasing department to confirm material sourcing and pricing on awarded projects

Successful Candidate Qualities

  • Good communication skills.
  • Task-driven, customer-oriented self-starter.
  • Can work in a team to accomplish projects
  • A mind for details and a drive for problem-solving.
  • Experience within one or more product lines within our core services.
  • Experience with contractors and / or end-user account interactions.
  • Willing to pursue statewide opportunities for multiple vertical markets (education, detention, medical, government etc.).
  • Willing to help develop, expand, and promote the custom security solutions of National Security & Door.
  • Willing to learn about and embrace our core tenets of Life Safety, Security, and Functionality.

    • Position Technical Requirements

  • High School Diploma or Equivalent.
  • Be able to pass a Department of Criminal Justice Background Check.
  • Minimum of 1-2 years of related work experience and / or technical training in one of the following areas :

    • Architectural hardware

  • Hollow metal doors & frames
  • Aluminum Storefront systems
  • Automatic Doors and Low Energy Handicap Operators
  • Access control systems
  • Low-voltage wiring for security applications (not Internet, TV, etc.)
  • CCTV Systems / Video security systems
  • General Computer Skills and comfort in learning new skills
  • Able to demonstrate working knowledge of skills.

    • Other Desirable Experience

  • Locksmith Service
  • Background in Construction (Sales or Services)
  • Background in Facilities Maintenance / Management

    • Benefits

  • Paid personal leave
  • Company-subsidized employee health insurance
  • Employee-paid family health plans available
  • Company-provided life insurance
  • 401 (k) Matching Plan
  • Use of company-provided vehicles

    • Compensation

  • This role is a salary-plus performance-based commission position. Qualified Account Representatives receive a base salary annually based on experience and are paid commissions as projects are invoiced.

    • For individuals looking to get a start in sales but who do not have the required experience, please inquire about our Inside Sales Support position. This is an entry-level position designed to act as an introduction to the industry and the company. Inside Sales Support is a base-plus-commission role with an emphasis on learning and training in the commercial door, hardware, and security industry.

    Create a job alert for this search

    Account Representative • Richmond, VA, US