Network Technician I

Deliver and configure network infrastructure equipment, services and solutions needed to support client networking systems and environments. Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as computers, network equipment and / or other telecommunications and network devices.

Primary Roles & Responsibilities

• On-site support at client premises performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, configuration, rebuild and decommissions.
• Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets.
• Employ appropriate troubleshooting techniques for network performance issues.
• Ensure the data network and all related equipment are in optimal working condition.
• Perform network closet clean-up, switch port optimization, and survey work as needed.
• Utilize network monitoring software tool during maintenance windows to ensure that all monitored network equipment is functioning in accordance with our clients' standards and SLAs, both before and after changes are made.
• Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of advanced services such as :
• Wireless

o Install equipment and maintain Distributed Antenna System (DAS), WIFI Systems, wireless router, roof mounted antenna and other infrastructure and technologies to provide wireless communications capabilities across clients' networks and data computing infrastructure.

o Perform incidental and preventative maintenance on DAS and Wi-Fi equipment.

o Responsible for setting up audio and video equipment.

o Install in-ceiling / in-wall speakers&controls, assembling equipment racks, mounting projectors & screens, hanging flat panel TV displays, installing AV equipment and smart remote controls.

o Install and service CCTV and Access Control.

o Survey and plan wire runs to maximize material efficiency and safety.

o Measure, install, and pull wires through conduits for all circuitry.

o Diagnose install failures and identify necessary repairs.

Education / Experience Requirements

o Wireless manufacturer specific experience and / or certifications preferred (examples : CommScope, Corning, JMA Wireless, Cisco, Aruba, Anritsu certifications, EXFO certifications, PIM certifications, etc.).

o Audio Visual manufacturer specific experience and / or certifications preferred (examples : Crestron, AMX, Extron, Sharp, Panasonic, DaLite, Draper, Crown, QSC, etc.)

o Video Conferencing manufacturer specific experience and / or certifications preferred (examples : Cisco, Polycom, Vidyo, etc.)

o Physical security manufacturer specific experience and / or certifications preferred (examples : Axis, Sony, Pelco, Assa Abloy, RCI, Securitron, etc.)

Physical Requirements

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