Director, Talent Acquisition Process Optimization

Description

ABM is hiring a Director Talent AcquisitionProcess Optimization to beresponsible for process reengineering. This person will lead the continuous improvement of the TA processes systems and tools to improve recruitment performances ensure compliance and quality assurance. They will partner with corporate functions such as legal compliance and policies to ensure compliance with recruitment practices.

This is a Hybrid Work Arrangement (in-office Mon-Thu)!

Essential Functions

• Evaluate and monitor KPIs and metrics to identify processes changes / enhancements to optimize recruitment and HR processes and develop standardize processes.
• Lead the continuous improvement of the TA processes systems and tools to improve recruitment performances ensure compliance and quality assurance.
• Audit TA recruitment processes and system procedures to identify any areas of opportunity for continuous improvement and / or training gaps.
• Works with Training Specialists on changes / enhancements to documentation toolkits checklists etc. and training needs.
• Partners with VP of TA ABM Continuous Improvement and / or Change Management to maintain and update project plans for process improvement initiatives and TA projects identifying operational risks and issues relating to service delivery and support resolutions escalating risks / issues.
• Accountable to ensure process documentation process maps workflow diagrams standard operating procedures (SOP) etc. is maintained in designated repository (Zavanta).
• Create and maintain TA process maps and workflow diagrams for all recruitment processes and tools.
• Continuously review and update standard operating procedures (SOP).
• Partner with Sr. Reporting Analyst to design and develop and implement a quality assurance program to ensure flawless execution of recruitment and HR processes and procedures.
• Manages recruitment and HR change request process and approvals responsible to provide clear and concise requirements for processes ad system enhancements.
• Responsible to provideclear and concise requirements for process and system enhancements.
• Provides guidance to the TA subject matter experts (SME) to review change requests perform testing and training documentation of system and process changes.
• Provide troubleshooting support and issue escalation to TA team and stakeholders.
• Partners with Sr. Reporting Analyst on auditing and reporting needs.
• Partner with Corporate business functions (i.e. Legal Safety Services Distribution Services Compliance Department etc.) as needed to understand regulatory and compliance requirements for pre-employment activities to mitigate risk to ABM business units.
• Track and monitors training completed and provide timely updates to leadership.
• Perform other related duties and responsibilities as assigned or required.
• Optimizes the use of technology tools and subject matter experts (SME) to audit TA processes and procedures and identify recommendations to drivegreater consistency standardization and compliance.
• Maintain a thorough understanding of TA processes and recruitment systems to ensure alignment with current recruitment processes andrepresent Talent Acquisition as a Subject Matter Expert (SME) in projects across the enterprise.
• Leads and responsible to complete testing for allnew technology implementations quarterly upgrades system change requestsenhancements and compliance requirements.

Qualifications Education & Experience

Education :

Experience :

Professional Skills :

Certifications and / or Technical Requirements :

Benefit Information : ABM offers a comprehensive benefits package. For information about ABMs benefits visit ABM 2025 Employee Benefits Staff & Management

Required Experience :

Director

Key Skills

Illustration,Defence,HVAC,AJAX,Drafting,Customer Development

Employment Type : Full-Time

Experience : years

Vacancy : 1