Store Protection Specialist

Store Protection Specialist

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

Success. Our winning team pursues excellence while learning and evolving

Career growth. We develop industry leading talent because Ross grows when our people grow

Teamwork. We work together to solve the hard problems and find the right solution

Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

This position provides a visible presence at the store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers. The specialist makes eye contact, smiles, and greets all customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a company issued vest / required black attire, and monitoring the code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by store leadership. Partners with store leadership to ensure compliance with loss prevention directives and minimization of operational shortage. Must embrace company values and have a mentality to protect the Ross treasure.

Essential Functions

Maintaining Safe & Secure Environment :

• Understands that safety is the number one priority and practices safe behaviors in everything they do and assists store leadership in maintaining a safe and secure environment for both associates and customers.
• Provides visible "command" presence, including prominent greetings with eye contact, at store entrances / exits and on sales floor in a company issued vest / required black attire, monitoring for potential safety issues.
• Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams & Partnerships :

Personal and Store Brand :

Mitigating Theft; Fraud :

Minimizing Operational Shortage :

Competencies :

Qualifications and Special Skills Required :

Physical Requirements / ADA :

Supervisory Responsibilities : None