MOD Tech Support Expert

Founded in 1910, KONE () is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability () leader with repeated recognitions by Forbes () , Corporate Knights for clean capitalism and others. ?

Are you ready to make your next career move to join our team and manage your own local portfolio as a MOD Tech Support Expert for KONE?

Do you enjoy the training, implementation, documentation of processes and providing recommendations for overall efficiency in the Modernization front-line offices?

Does front-line safety, training, working cross-functionally with Region Managers and supporting the Region's / District's leaders in these initiatives motivate you?

Do you thrive in areas where priorities change from time to time?

Do you demonstrate a passion for quality and results?

Are you committed to promoting a safety culture in your team?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Mod Tech Support Expert , you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring 8+ years of experience. Preferably, a strong background at the field modernization level with progressive and demonstrated installation management and training skills covering a broad range of modernization of elevator and escalators progressing to and including supervising, managing and leading people, within a unionized workforce.

You will use the knowledge gained through your bachelor's degree within a technical curriculum and / or equivalent elevator- escalator industry experience.

Annual Base Pay Range :

The hiring range for this role will depend on the location. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

(Chicago / Lombard, Detroit) - $142,900 - $196,500

(Milwaukee / Madison) - $133,500 - $184,000

(Grand Rapids) - $126,500 - $175,000

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation () :

• We value your authentic self
• Diversity, equity and inclusion is embedded in our strategy and values
• Collaborative, creative and supportive work environment
• Passionate about safety, quality and innovation
• We care about the communities where we live and work

Some of our many benefits include :

Come share your passion and energy to make a positive impact at KONE for our customers and your career () !?

Beware of Recruitment Scams!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Read more on www.kone.com / careers

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com / careers

Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.