Clinic Float ClerkSouth Central Regional Medical Center • Laurel, MS, US
Clinic Float Clerk
South Central Regional Medical Center • Laurel, MS, US
30+ days ago
Job type
- Full-time
Job descriptionMust be able to type 30 wpm Ability to read, write and understand verbal and written instructions. Basic computer skills Must be able to type 30 wpm Ability to read, write and understand verbal and written instructions. Basic computer skills Primarily seated in a front desk / reception area May involve occasional lifting of files or office supplies (up to 15 lbs) Frequent interaction with patients, staff, and providers
Job Description
Job Description
Patient Experience Specialist
Position : Patient Experience Specialist
Department : Float
Reports to : Department Supervisor
Created : April 16, 2025
Job Summary
We are seeking a friendly, detail-oriented Entry-Level Medical Desk Clerk to join our healthcare team. This position is responsible for providing administrative support, managing patient flow, and ensuring a smooth and welcoming front desk experience. Ideal candidates are organized, punctual, and have a passion for helping others in a healthcare setting.
Essential Duties and Responsibilities
- Greet and check in patients in a professional and courteous manner
- Answer multi-line phones and direct calls appropriately
- Schedule and confirm appointments using electronic medical records (EMR)
- Verify insurance information and collect co-pays or balances
- Enter and update patient information accurately into the system
- Maintain a clean and welcoming front desk and waiting area
- Assist with filing, faxing, scanning, and other clerical tasks as needed
- Ensure patient confidentiality and comply with HIPAA regulations
Qualifications
Minimum Requirements
Working Conditions
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Clinic Clerk • Laurel, MS, US