Description
JOB SUMMARY
The Pharmacy Analyst works with the Pharmacy Market business owners, stakeholders, and other management and supports the Specialty Pharmacy Products and Programs by performing critical analytical work and assisting with day-to-day departmental activities to achieve growth objectives, organizing and coordinating activities to ensure successful delivery of desired results. This role is instrumental in ensuring the end-to-end effectiveness, integrity, and quality of Highmark's specialty programs across both pharmacy and medical drug benefits.
ESSENTIAL RESPONSIBILITIES
- Investigating product and program inquiries, ensuring adherence to standard operation procedures, mandates, and quality benchmark standards, analyzing variances, and conducting comprehensive program audits, including focused audits documenting variances, deviations and nonconformances within programs when product or process changes occur.
- Monitoring and evaluating progress, status, and alignment of activities, with the ability to initiate corrective action as needed to maintain work viability and timeliness and monitoring the effectiveness of these actions.
- Communicate regularly and effectively with customers regarding issues or concerns.
- Responsible for research, project leadership and data analysis to identify business problems or process improvement opportunities and evaluating the feasibility of new Pharmacy products.
- Partnering with business units to ensure compliance with governmental, contractual, and corporate guidelines, continuously monitoring regulatory changes, and providing consultation and analytic support to assigned functional areas.
- Collaboration with business owners / stakeholders to translate business needs into clearly defined requirements, functional designs, and system specifications for new applications or change requests is also a core function.
- Analyzing data to identify improvement opportunities
PREFERRED RESPONSIBILITIES
EDUCATION
Required
High school diploma / GEDSubstitutions
NonePreferred
Bachelor's Degree (technical or science preferred)EXPERIENCE
Required
Healthcare experienceProject Management experiencePreferred
Project ManagementTechnical proficiency in ExcelAnalytical and problem-solving abilitiesTechnical proficiency in SQLExperience with data visualization tools like Tableau or Power BI.Experience in a quality control or quality assurance role.LICENSES or CERTIFICATIONS
Required
NonePreferred
Six-SigmaSKILLS
Advanced experience with MS Office.Experience in performing group / meeting presentations to technical / non-technical and customer audiences.Strong critical thinking skills.Ability to identify and assess patterns, trends, root causes, develop explanations and test solutions.Ability to identify and assess problems and solutions, refer to applicable policies, identify options, and recommend appropriate courses of action.Excellent verbal and written communication skills.Language (Other than English) :
None
Travel Requirement : 0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products / services (sales employees)
Never
Physical work site required
Yes
Lifting : up to 10 pounds
Constantly
Lifting : 10 to 25 pounds
Occasionally
Lifting : 25 to 50 pounds
Rarely
Pay Range Minimum : $57,700.00
Pay Range Maximum : $107,800.00
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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