Mia Italian Department Manager

Mia Italian Express Manager

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title : Mia Italian Express Manager

Department : Mia Italian Express

FLSA : Non-Exempt

General Function : As an Mia Italian Express Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies :

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations :

Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director

Positions that Report to you : Department Employees

Primary Duties and Responsibilities :

Secondary Duties and Responsibilities :

Supervisory Responsibilities :

Knowledge, Skills, Abilities and Worker Characteristics :

Education and Experience :

High school or equivalent experience and over one year of related work experience.

Physical Requirements :

Working Conditions :

This position is frequently exposed to temperature extremes and dampness. There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job :

Telephone, fax, copier, intercom system, kitchen utensils, wrapping machine, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, computer, oven, steamer, Hobart Scale, and calculator.

Financial Responsibility :

Responsible for company assets, including equipment and merchandise.

Contacts :

Daily contact with customers, employees, suppliers / vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Confidentiality :

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.