Auto Service Advisor

Job Description

Job Description

Join Our Family-Owned Automotive Team as an Experienced Service Advisor!

At our family-owned and operated dealership, we treat our employees like family, fostering a supportive environment where your expertise can shine. With our rapid growth, we’re seeking an experienced Automotive Service Advisor to elevate our customer service and drive our success.

About the Role : As a seasoned Service Advisor, you’ll be the face of our service department, delivering exceptional customer experiences. You’ll leverage your automotive knowledge to guide customers through maintenance and repair processes, ensuring clear communication and satisfaction.

Key Responsibilities :

• Engage with customers in-person, over the phone, via text, or email to understand and document vehicle concerns with precision.
• Provide expert recommendations on maintenance and repairs based on vehicle mileage, inspections, and technician insights.
• Build trust with customers through transparent communication and professional service.
• Collaborate with technicians to ensure accurate diagnoses and timely repairs.
• Drive service department efficiency and customer retention through proactive follow-ups and relationship-building.

What We’re Looking For :

Why Join Us?

If you’re an experienced Service Advisor ready to take your career to the next level with a company that values expertise and loyalty, we want to hear from you! Apply today to join our family and make a lasting impact.