Operations Associate - Shipping (Mon-Fri 10am to 7pm) - Appleton, WI

Job Description

Job Description

Company Overview

At DirectMed Imaging, we're more than just a medical parts company - we are mission-driven innovators with an unwavering commitment to extending the life of critical diagnostic imaging technologies, reducing healthcare waste, lowering diagnostic imaging equipment costs, and improving patient access to quality care.

We offer an extensive array of imaging parts, engineer training courses, and customer support services in the US and abroad to ensure that medical facilities and service providers have access to top-notch equipment and expertise to keep their operations running.

If you would like to help us become the most trusted resource in aftermarket diagnostic imaging equipment - keep reading!

The Opportunity

Are you ready to be part of a fast-paced, hands-on team that makes a real impact? As an Operations Associate, you'll play a key role in supporting our shipping operations. This role offers more than just daily tasks, it offers a dynamic and diverse work environment where every day brings something new.

Working primarily in a clean, organized warehouse at a mobile workstation, you'll prepare critical medical equipment for shipment and participate in a range of operations, from inventory management to order fulfillment and product returns.

The ideal candidate should have strong computer and typing skills, as we use custom business management software for daily operations.

If you thrive in a structured yet diverse environment and enjoy a balance of hands-on and analytical tasks, we would love to hear from you!

Key Responsibilities :

• Handle and manage inventory in compliance with company and ISO 13485 standards
• Pull and prepare orders from the sales team for timely shipment
• Assist with cycle counts, write-offs, and inventory changes
• Respond to internal inventory requests to support customer service
• Receive, package, and process returned items
• Participate in warehouse harvesting, crate building, and return workflows
• Operate forklifts and hand trucks with care and efficiency
• Meet production and quality standards across all tasks
• Investigate parts and support scrap documentation
• Manage and update Bills of Materials (BOM)
• Follow Lean and 5S practices to drive operational improvements
• Stay compliant with safety and ISO 13485 quality procedures
• Update work instructions and documentation as required
• Participate in on-call rotation for operational support

Knowledge, Skills, and Abilities you'll need for this opportunity :

Why we love DirectMed, and why you will too!