Enterprise Account Manager (Higher Education)

Salary : Depends on Qualifications

Location : Remote

Job Type : Full-Time

Remote Employment : Remote Only

Job Number : 00725

Department : AM Sales

Division : HCM

Opening Date : 11 / 03 / 2025

About

This is a fully remote role within the United States.

NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.

NEOGOV is one of the top 50 fastest growing private software companies in the U.S. - Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.

NEOED is the higher-education brand of NEOGOV-purpose-built for colleges, universities, and community colleges with a mission to serve the people who serve the people. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.

Our configurable platform supports the entire employee lifecycle so campus teams can focus on the work that matters. (neoed.com)Backed by EQT following a deal valued at over $3B (including debt), we're scaling impact for education HR while staying true to our mission. (Reuters)

Why You'll Love It Here :

• Education-first platform : A suite designed for higher ed HR across recruiting, onboarding, performance, learning, policies, and digital forms. Solutions include Insight (ATS), Attract (CRM), SchoolJobs job board, Onboard, Perform, Learn, Policy, eForms, and Analytics. (neoed.com)
• Deep customer base : Trusted by institutions across the U.S. and Canada with education-specific features and workflows. (neoed.com)
• Elite enablement & tech stack : Manage your book with Salesforce, Gong, Outreach, Highspot, Google Workspace, and approved AI copilots for research, tailored messaging, and business cases.
• Growth & mobility : Clear paths for advancement, hands-on coaching, and a culture of accountability, inclusion, and service.

What You Will do

As an Enterprise Account Manager (Higher Education), you'll own a portfolio of existing institutions (universities, community colleges, and multi-campus systems). You will protect and grow revenue by driving value realization and cross-sell / upsell expansions across the NEOED suite. You'll multithread executive relationships, partner with Customer Success, and navigate higher-ed procurement and shared governance to deliver measurable outcomes.

Who You Are

How We Define Success (First 12 Months)

What NEOGOV Offers

NEOGOV / NEOED does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors

01

Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

02

How many years of experience do you have in B2B account management or customer growth sales?

03

Do you have experience selling SaaS products? If yes, please list the names.

04

Please share your quota and quota attainment for each of the past three years.

05

Please list all sales tools and CRMs where you have hands-on experience.

06

Do you have experience selling to Higher Education?

07

Do you have experience with Enterprise-level sales?

Required Question