Talent.com
Retail Associate
Retail AssociateRoss Stores • Saratoga Springs, UT, US
Retail Associate

Retail Associate

Ross Stores • Saratoga Springs, UT, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all customers and associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow associates using company recognition programs.
  • Assists customers in any way necessary - is register-trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner. Greets all customers by making eye contact, smiling and saying hello throughout the store as well as saying thank you with every register transaction.
  • Provides prompt and efficient responses to customers at all times. Responds to customer service calls immediately. Handles all customer issues in a courteous and helpful way, calling a member of the store leadership when needed.
  • Represents and supports the company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and team areas.
  • Maintains a professional appearance and adheres to the companys dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist customers.
  • Understands the loss prevention awareness program, the shortage highway, the store protection specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all mark-out-of-stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of store leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with customers, associates and store leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at managements discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Saratoga Springs, UT, US

    Related jobs
    Aldi Store Associate

    Aldi Store Associate

    TradeJobsWorkforce • 84043 Lehi, UT, US
    Full-time
    We’re looking for a Aldi Store Associate to provide excellent service to customers and team members, coordinate tasks to ensure deadlines are met, and gain knowledge of company offerings to better ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service / Sales

    Customer Service / Sales

    Home Depot (Retail) • Tooele, UT, US
    Full-time
    Customer Service / Sales | Home Depot.Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates ...Show more
    Last updated: 30+ days ago • Promoted
    Retail Team Member- Maverik

    Retail Team Member- Maverik

    Maverik Inc. • Midvale, UT, US
    Part-time
    Shift : Part-time opportunities available.Cashier / Food Service positions available.Must be able to work a flexible schedule as needed (Weekends, holidays, mornings, and nights).Unleash your passion ...Show more
    Last updated: 30+ days ago
    Cashier

    Cashier

    Wendy's • Tooele, UT, US
    Full-time
    Quality is our Recipe here at Wendy's.Like the fresh ingredients and never frozen beef we use in our recipes, we want our Crew Members to be top quality. We want you to, not only deliver great tasti...Show more
    Last updated: 30+ days ago • Promoted
    Cashier

    Cashier

    Firehouse Subs • Lehi, UT, US
    Full-time +1
    Reports to : General Manager / Assistant Manager / Shift Leader.The cashier position is critical to the daily success of the restaurant. It's a guest facing job; often the first touch point with the gues...Show more
    Last updated: 30+ days ago • Promoted
    Cashier & Front End Services

    Cashier & Front End Services

    Walmart • Tooele, UT, US
    Full-time +1
    You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile,...Show more
    Last updated: 30+ days ago • Promoted
    Full Time Store Associate

    Full Time Store Associate

    True Classic • Salt Lake City, UT, US
    Full-time
    At True Classic, we're not just building a brand we're building a movement.It starts with people who care deeply about customer connection, take pride in their work, and thrive in a fast-paced, te...Show more
    Last updated: 16 days ago • Promoted
    Cashier

    Cashier

    Chuck-a-Rama • Lehi, UT, US
    Full-time
    We are looking for a qualified and responsible cashier to manage all transactions with our customers efficiently and accurately. A good job candidate is a person who knows their way around a cash re...Show more
    Last updated: 30+ days ago • Promoted
    Retail Team Member

    Retail Team Member

    Maverik Inc. • Salt Lake City, UT, US
    Full-time
    Shift : Part-time opportunities available.Food Service positions available.Must be able to work a flexible schedule as needed (Weekends, holidays, mornings, and nights). Unleash your passion for exce...Show more
    Last updated: 7 days ago
    Aldi Grocery Clerk

    Aldi Grocery Clerk

    TradeJobsWorkforce • 84045 Saratoga Springs, UT, US
    Full-time
    Now hiring an experienced Aldi Grocery Clerk to perform daily responsibilities with dedication.Provide excellent interactions with customers and colleagues. Provide excellent interactions with custo...Show more
    Last updated: 30+ days ago • Promoted
    Cashier

    Cashier

    Home Depot (Retail) • Saratoga Springs, UT, US
    Full-time
    Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.They process Checkout and / or Return transactions, as well as monitor and maintai...Show more
    Last updated: 30+ days ago • Promoted
    Walmart Cashier

    Walmart Cashier

    TradeJobsWorkforce • 84045 Saratoga Springs, UT, US
    Full-time
    Join our growing team as a Walmart Cashier to process transactions quickly, handle cash, and assist customers at checkout. Ensure all safety and quality standards are met.Stay adaptable to meet chan...Show more
    Last updated: 30+ days ago • Promoted
    Cashier

    Cashier

    Lowes • Lehi, UT, United States
    Full-time
    As a Cashier at Lowe’s, you will be responsible for delivering excellent customer service by efficiently processing sales transactions and providing assistance to customers.You will handle cash, cr...Show more
    Last updated: 30+ days ago • Promoted
    Retail Merchandise Associate

    Retail Merchandise Associate

    Sierra • Cottonwood Heights, UT, US
    Part-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show more
    Last updated: 7 days ago • Promoted
    Store Associate

    Store Associate

    Utah Staffing • Sandy, UT, US
    Part-time
    Retail Store Associate Position.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming healt...Show more
    Last updated: 6 days ago • Promoted
    Sandy Campus Store Associate

    Sandy Campus Store Associate

    Utah Staffing • Sandy, UT, US
    Part-time
    The University Campus Store is seeking part-time retail associates to engage and connect with students, faculty, staff and fans of the University of Utah at our Sandy University Campus Store, locat...Show more
    Last updated: 5 days ago • Promoted
    Store Associate Year-Round

    Store Associate Year-Round

    Utah Staffing • Salt Lake City, UT, US
    Part-time +1
    Join the #HamFam! If you're looking for a part time job, a seasonal position or a new gig, HoneyBaked could be for you.Our schedules are perfect for students, teachers, retirees really, anyone w...Show more
    Last updated: 6 days ago • Promoted
    Retail Associate

    Retail Associate

    TradeJobsWorkforce • 84045 Saratoga Springs, UT, US
    Full-time
    Now hiring a Retail Associate, where you will assist with packaging, labeling, and preparing items for delivery, work with supervisors to meet daily goals, and provide friendly assistance to custom...Show more
    Last updated: 30+ days ago • Promoted