Senior Manager, Service Center 1

What you’ll need to succeed as a Senior Service Center Manager at XPO

Minimum qualifications :

5 years of supervisory experience

Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules and company policies and procedures

Experience with Microsoft Office

Available to work a variety of shifts, including days, evenings, nights and weekends and travel as needed

Preferred qualifications :

Bachelor’s degree, 4 years of related work experience or equivalent military experience

Experience with process improvement and the use of Lean and / or Six Sigma

Forklift experience

Able to multitask and prioritize work with excellent organizational skills

Experience in an LTL environment

Solid analytical skills

Exceptional leadership, communication, presentation and administrative skills

About the Senior Service Center Manager job

Pay, benefits and more :

Competitive compensation package

Full health insurance benefits available on day one

Life and disability insurance

Earn up to

15 days of PTO over your first year

9 paid company holidays

401(k) option with company match

Education assistance

Opportunity to participate in a company incentive plan

What you’ll do on a typical day :

Supervise all employees reporting to the service center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff

Plan daily manpower needs to ensure freight is delivered on time and picked up promptly

Provide information frequently to all employees about service center productivity and company policies and procedures

Research, monitor and implement all opportunities to cut costs and improve efficiencies

Maintain clean and safe working conditions of the facility and equipment

Comply with all applicable laws / regulations as well as all company policies / procedures

Route proper documentation and oversee procedure control for hazardous material shipments

Senior Service Center Managers are required to :

Frequently

lift up to 50 lbs. and occasionally greater than 75 lbs.

Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery

Work outdoors in inclement weather

The application window is anticipated to close on February 13, 2026

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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