H&M is hiring : Visual Merchandiser- Stonestown Galleria San Francisco in San Fra

Overview

Visual Merchandiser role located at Stonestown Galleria, San Francisco. Contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. Responsible for executing visual, commercial, and styling curation according to store guidelines, and using trend and competitor awareness to coach and develop the store team for a great customer experience.

Responsibilities

• Customer Sales & Profit : Contribute to the total omni customer experience by ensuring visual and commercial curation according to guidelines (in-direct). Represent the H&M brand positively during customer interactions (direct). Plan workload according to the store activation plan in collaboration with Store Management and Area Visual Manager. Launch and maintain global campaigns and sale activities on time according to Brand Standards. Maintain garment care and stock levels; provide input on allocation to Store Management and Area teams. Follow up on sales KPIs and identify visual & commercial opportunities with Store Management. Create actions to increase customer satisfaction to reach sales targets, budgets, and follow-up actions with Store Management.
• Fashion & Trend Awareness : Stay up-to-date with fashion trends, styles, products, brands, competitors, and relevant influencers. Plan time for trend awareness and mood boards to anticipate customer needs and enhance in-store shopping experiences.
• Team & Development : Inform and educate store teams on seasonal changes, fashion trends, visual & commercial information, in-store communication, and price perception. Coach and develop the Store team’s visual and commercial skills to ensure high-quality product presentation according to guidelines. Support daily routines and best practices to maintain consistent visual & commercial standards while sustaining customer service engagement. Develop and coach talent and onboard new colleagues. Organize visual & commercial upskilling for colleagues and complete Visual Competencies & Commercial 4 All trainings based on Regional goals. Support store expansion needs in collaboration with Area Visual Manager.

Visual & Commercial Execution : Execute visual & commercial curation and styling for the store based on the calendar, allocation, store activation plan, and trends. Manage sample picking and stockroom quantities to create clear trends and stories. Ensure window and styling execution to create an inspirational and commercial customer experience. Maintain flow and layout for optimal product presentation. Manage price signs in windows and throughout the store. Coordinate lighting with Facilities Management to highlight products. Maintain display forms and interior materials with sustainability in mind. Ensure store navigation is up to date and store has adequate quantities of sale materials and POS. Keep sales floor and back of house clean, organized, and safe according to local security guidelines.

Qualifications

Why You’ll Love Working at H&M

Additional Information

Compensation : expected base salary range is $22.14-$26.79 hourly

EEOC Code : SLS

Pay Status : Non-Exempt, Hourly

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us.

Benefits : We offer attractive benefits and development opportunities globally, including staff discounts across H&M Group brands. Benefits may vary by market.

Inclusion & Diversity : H&M is committed to inclusive, diverse, and equitable workplaces. We strive for a fair and equal recruitment process.

Company Description : H&M offers the latest fashion and inspiration with a focus on sustainability and value. Learn more about H&M here.

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