Sales And Clients Relations Manager
Join Our Ohana at IFSH : Sales And Clients Relations Manager Join Our Ohana at IFSH - One of Hawaii's Best Places to Work and Fastest Growing Companies in 2024! Integrated Facility Services Hawaii (IFSH) is a leader in janitorial, landscaping, maintenance, and site management services across the islands. We're seeking a Sales Manager to lead our business development efforts, grow our client portfolio, and increase revenue across all services. This is a high-impact leadership role focused on driving sales, building client relationships, and expanding our presence in key markets. The ideal candidate is someone who thrives on identifying opportunities, building pipelines, and turning leads into long-term customers. Marketing and social media will support your outreach, but your main mission is new business growth.
Job Type : Full Time
Salary : 75K - 90K annually.
Benefits :
- Competitive salary based on experience
- Health, dental, and vision insurance
- Paid time off
- Paid holidays (including birthday holiday)
- 401k Retirement Fund with Company Contribution
- Free cancer insurance
- Employee referral program
- Opportunities for professional development
- A supportive and collaborative work environment
Core Responsibilities :
Sales Strategy and Execution :
Identify and pursue new sales opportunities through market research, referrals, networking events, and social media platformsDevelop and implement sales-driven marketing programs (e.g. email campaigns, direct mail, flyers, brochures, newsletters, and digital media)Deliver persuasive, high-impact sales presentations to prospects at trade shows, networking events, lunch and learns, and one-on-one meetingsLead the proposal generation process, including pricing strategy and client-specific tailoringFollow up on outstanding proposalsCollaborate with the JLM team and Site management teams to ensure accurate service delivery and client satisfactionMaintain strong relationships with both new and existing clients through proactive communication and regular touchpointsTrack and report on sales performance metrics and forecast revenue growthContribute to strategic planning discussions during weekly leadership meetingsClient Relationship Management :
Establish and maintain strong relationships with Property Managers, Asset Managers, General Managers, and stakeholdersProvide ongoing support to clients to ensure satisfaction and encourage renewals and upsellsHandle escalations and work with leadership to resolve service or communication issuesMarketing and Social Media :
Create and manage content for social media platforms (LinkedIn, Instagram, etc.) to engage prospects, share success stories, and boost visibilityUpdate and maintain company video, website, brochure, and proposal packets to ensure all marketing materials are current and aligned with brand standardsPrepare articles and advertisements for Business Management Hawaii and other media outletsDevelop internal marketing materials for employees including job site postings, newsletters, welcome handbooks, and uniformsReporting and Market Intelligence :
Track sales metrics and prepare weekly and monthly reports for the executive teamStay current with industry trends, competitor activities, and customer needsProvide input into pricing strategy, service packaging, and new market segmentsMinimum Requirements :
3-5+ years of experience in Sales and Marketing, preferably in facilities management or service-based industriesProven track record of meeting or exceeding revenue targetsStrong presentation, negotiation, and closing skillsAbility to manage long sales cycles and multiple accounts simultaneouslySelf-starter with a growth mindset and results-driven attitudeIntegrated Facility Services Hawaii is an EO employer - Minorities / Females / Veterans / Disabled and other protected categories.