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Retail Part Time Team Lead
Retail Part Time Team LeadOffice Depot • Henderson, NV, United States
Retail Part Time Team Lead

Retail Part Time Team Lead

Office Depot • Henderson, NV, United States
30+ days ago
Job type
  • Part-time
Job description

Primary Responsibilities

:

Print Sales and Services:

  • Responsibility in the Print function to support efficient operation while driving overall store sales.
  • Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
  • Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.

Operational Efficiency:

  • Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
  • Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance.
  • Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts. Performs other duties as assigned.
  • Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.

Client Engagement:

  • Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
  • Supports community outreach initiatives to drive client/customer retention.
  • Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
  • Performs other duties as assigned.

External Key Carrier and Leader on Duty:

  • Ensuring the safety and security of the building and associates during the absence of the management team.
  • In partnership with all associates, ensure regular loss prevention compliance.
  • Performing opening or closing responsibilities.
  • This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store.
  • May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
  • Other duties as deemed necessary

Education & Experience:

  • High school diploma or equivalent preferred
  • 1–3 years related experience; sales and/or customer service preferred
  • Basic computer skills; able to use job-related technology and POS systems
  • Attention to detail and, ideally, experience in Print Services

Skills & Competencies:

  • Advanced selling skills and strong customer focus
  • Excellent verbal and written communication; strong interpersonal skills
  • Positive, engaging, and adaptable in a changing environment
  • Demonstrates integrity, accountability, and trust
  • Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

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Retail Part Time Team Lead • Henderson, NV, United States

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